I just purchased a gently used Volvo XC70 from their dealership and the entire process was so easy. The staff at Smith Imports are friendly, honest, professional and very accommodating. I initially met with Paula Keltner for the test drive. She arranged for delivery of the vehicle to a mechanic of my choice for a Pre-Purchase inspection, which received a glowing report. John Adams worked up the necessary paperwork the next day and offered to purchase my existing car and further reduce the cost of the Volvo. I wasn't expecting the trade, and received what I believe was a good offer. I even had the opportunity to speak with the owner, Andy Smith, who was very friendly and concerned about my buying experience. I also want to thank Micah Harris, who was kind enough to go over all the features in the Volvo before I drove off. Smith Imports offers top quality vehicles, in excellent condition and reasonably priced. I left there confident with my purchase and knowledge that this was the best place to buy a car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This was by far the best car buying experience that I have ever had.I have purchased several cars in my lifetime and this was by far the best. Ms. Beth and Mr. Ed were the most pleasant professionals that I have encountered in my car buying process.
Darrel sold us a 2010 Mercedes glk 350, he was such an awesome person to meet and he really helped us out! I honestly don't understand the people commenting complaints about financing or working on prices, they gave us no issue at all! This place was definitely different than any other car dealer I have been to, great experience!
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