Used 2014 Mercedes-Benz E-Class for sale near Torrington, CT

What a pleasure to deal with salesman manager number one Would definitely buy another car from them in the future

I recently had the pleasure of working with Alex Hernandez during my car-buying process, and I couldn’t be happier with the experience. From the moment I walked in, Alex was friendly, professional, and genuinely interested in helping me find the right vehicle without any pressure or pushy sales tactics.

Alex excellent salesperson very patience and honest. The dealership is another story, if your looking for a reasonable price this is the dealership for you, they get cars from Auction so no idea about the history of the car, they get checked when you already signed for the As- is purchase, don't go there on a weekend, if you have patience, wants a bargain, (non negotiable deals)time, and good mechanic this is a place to go, got lucky with Alex very accommodating and great salesman

I have had 3 of these over the past 18 years, the most recent being for the past 8. Same model - E350 4Matic. This model is solid! Before I purchased my first E350, I checked with Consumer Reports on reliability, cost of ownership,etc. This car came out as RECOMMENDED and it does not disappoint! I'm sorry if people who have reviewed this car negatively have done so based on limited personal experience. But as a long time E350 owner, I can tell you if you take care of this vehicle, it will love you back. I have had VERY LITTLE go wrong with my cars, so the 'high cost of ownership' just does not come into play if you do what you are supposed to do while owning it.

They serviced my vehicle at unbeatable price and also sold my mother a great vehicle at the lowest price around!!

My 4th Mercedes-Benz. I have had a GLK, C CLASS and two E Class’s. I currently have an E Class. AWESOME! High levels of refinement, lots of equipment, comfortable, and drives very well. Before you buy a new cheaper car I would definitely look at a used Mercedes-Benz. It may be worth your time.

Overall it was a good experience! I had no issues during the process as everything ran smoothly.

The car is hreat only complain brake lines rusted need to replace on a 5 years old car, calling dealer to see if a recall

Dealer call right back ! Not have made my mind yet they were willing to sent the car fax as well amazing

Styling, Dependability, Options, Electronics, Ride and Handling are 2nd to none. Price is very reasonable for the value received. Good resale when you decide to buy another one.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

Fast and dirty. 20+ salesmen all busy. 800 used cars from auction, none of them have been detailed yet. If you need a car today on a sub $15k budget I would go here and detail it yourself. Good place to buy a first car. Don’t buy a luxury item or anything collectible. The the inventory doesn’t turn super fast so every single car will likely need a rotor resurfacing. They had family guy on the tv which I thought was odd for a dealership. Not really dealership vibes, which is good!

Very pleasant experience! Family has purchased vehicles from Terryville Chevrolet for a very long time and never had any problems. They were very helpful, very professional, and extremely kind. Will buy another.

I’ve been a customer of Good Guys including purchasing for our vehicles & maintenance/repairs for 10 plus years & can’t imagine going elsewhere! I LOVE my inspection report texts showing proof of work done or work needed. They say something is leaking? There’s a picture showing the leak. Scheduling is easy. They treat you with respect & as a woman, that means everything at an auto shop! They have a drop box for keys for after hours drop offs & pick ups which makes scheduling easy because anything works. a plus no doubt.

I recently purchased my vehicle from Hoffman Lexus, and I am still genuinely blown away by how exceptional the entire experience was. From the moment I walked through the doors, I felt welcomed, valued, and taken care of in a way that is rare to find in the car-buying world. What made it even more impressive was that I was able to purchase and pick up my vehicle the very same day. Despite the quick turnaround, everything was handled with care, patience, and professionalism. Cherif, the sales manager, deserves special recognition for the incredible role he played in making this experience so smooth. He is absolutely phenomenal—professional, kind, attentive, and genuinely committed to ensuring customer satisfaction. Throughout the process, he checked in with me personally, made sure every detail was being handled promptly, and reassured me that my happiness mattered just as much as the sale itself. His leadership and customer-focused approach set the tone for the entire dealership. Alex, my sales representative, was equally impressive. From the start, he made me feel at ease and confident. He took the extra time to walk me through every feature, answer all of my questions thoroughly, and explain things in a clear and friendly way. What I really appreciated was his patience—never once did he rush me or make me feel pressured. Instead, he treated me like a priority, ensuring I felt supported throughout the entire process. His customer service was truly top-tier, and he made what can be a stressful experience feel smooth and enjoyable. Despite the quick, same-day timeline, the sale itself felt effortless. There were no problems, no delays, and absolutely no stress. Everything—from reviewing options, to paperwork, to preparing the vehicle—was handled efficiently and professionally. It was clear that the entire team at Hoffman Lexus values both quality and customer satisfaction. And then came the moment that truly took my breath away: when it was time for pickup, my new vehicle was waiting for me, beautifully detailed and wrapped with a big red bow on top! 🎀 That thoughtful gesture made the experience feel incredibly special—almost like receiving a gift rather than simply making a purchase. It showed just how much the team cared about making this a memorable milestone for me. If you're considering purchasing a Lexus, I highly recommend Hoffman Lexus. Be sure to ask for Cherif and Alex, because their dedication, professionalism, and genuine care for their customers truly sets them apart from any dealership I’ve ever visited. I left with a beautiful new vehicle and a truly exceptional buying experience that I’ll remember for a long time. This is what five-star service looks like, from start to finish.