My experience at Mercedes Benz of Rockville Center exceeded my expectations. My salesperson, Jerone Sealy was exceptional, he was friendly , professional and displayed a very calm demeanor in his approach to selling. I never felt pressured. Jerone explained in detail every question I had regarding the vehicle. He was very knowledgeable and provided excellent customer service from the beginning to the end of the sale. If I had to rate him from 1 - 10 he deserves an 11. Jerone Sealy thank you so much. I love my GLE 43 Coupe just as you said I would. You are a top notch salesperson!
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
I came in with less than perfect credit after being denied at another high end dealership. Many banks was offering me a loan with and APR of over 20%. Frank and John was able to obtain a loan for under 13%. I walked in skeptical and drove out in a high end Mercedes Benz of my dreams.
He works with you and You guys are lucky to have an employer like him excellent work Alejandro Keep the good work Happy with purchase waiting on replacing on tires only when you guys get them and can???t be more happy great great work guys.
I really enjoyed my experience buying my Jeep renegade from NY Off Lease. I found exactly the kind of car that I wanted and for a reasonable price. The staff was amazingly accommodating and wonderful to work with. Kim and John are the best. I would highly recommend this dealer to anyone looking for a smooth car buying experience.
I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.
I never thought that I could afford a mercedes, but my fiance talked me into going to this dealership which he has been a customer of since 2014! He introduced me to Claudio Cirillo, who along with his team took the hassle and the stress out of the entire shopping and leasing process. I told them that the lease with my Toyota Scion was due to expire in two weeks, and Claudio was able to find me a mercedes within two days of that! They even took my old leased toyota and returned it for me so i did not have to do it myself. Claudio and his team made it so that when I came into the dealership, all i had to do was just sign some papers and that's it. They had everything waiting for me already. Then Freddy was nice enough to register me for the mBrace account and activate it on the spot, as well as show me the ins and outs of my new car. I could not be happier, nor could i recommend this dealership enough!!!! The customer service of Claudio and his team, and how accommodating the entire dealership was, will have my ever lasting loyalty. Thank you so much Claudio and everybody at Mercedes Benz of Greenwich, I look forward to many years together!!!
Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz..
I would recommend this place to everyone. Worked with Sam he made the whole experience of buying a car very pleasurable. He knew exactly what I was looking for when I had no idea, he was very thorough and I left with no questions!!
My car was totaled in a car accident. Besides being shaken from the car accident, I was stressed and frustrated because I couldn???t find the car I wanted. Been to a few car dealers with no luck. But once I arrived at Bergen Car Company, I knew I was at the right place. The selection of cars were amazing. Used cars but looked and felt as new! The sales representative was most helpful, looking into my requirements, offering suggestions, and knowledgeable about all aspects of the vehicle in which I was interested. The entire process went very smooth. I met the owner Fares, who worked with my finical situation. The entire process was a great experience. I walked away with a beautiful black C300 2014! Love it.
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