This dealership is top notch, we had the best car buying experience we have ever had. Paul and Mike were both great to deal with, very trustworthy. We bought a car for our son and they took care of us like family. When we picked up the car I could tell they spent alot of time making sure the car looked great. They took the time to go through every little detail about the car and we never felt rushed. We were so happy with our experience that we are definitely coming back for our next purchase. We highly recommend Paul and Mike at Elite Auto KC!
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Service was excellent, as usual, BUT the service department was backed up for over an hour. I made an appointment, yet they could not get to me promptly. They should have NOT scheduled me if they did not have the time to get to me promptly.
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