Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
The express service for a unexpected issue solved the problem relatively quickly and properly. This no appointment needed service was efficient and preformed professionally. The comfortable waiting area was appreciated.
I bought my car from Frank Winstel. He is the best! He knows exactly what we want and helped us to pick the perfect car with great price I can find from 3 dealers, one in Columbus, oh, and the other in Lexington, KY, which is our local store. The best thing was that we did all the quotes on phones and emails since it is 1.5 hours driving. After we reached the agreement, he helped us to get everything ready including the car insurance, so we just drove there and pickuped the car. We are very happy for the service!!! This is second car we got from same dealer within 4 years. Thanks so much for everything you did for us, Frank!
We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual decision, the service was professional, friendly and very customized. We worked with Lenny, who was brilliant. Very knowledgeable and responsive, and not at all intrusive like so many other car salespeople. 5 stars from us!
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
I’ve been dealing with Mercedes Benz of Nanuet for the last 5 years. This is the top place to go when buying a Mercedes Benz. From the sales department to the service department. They all make you feel right at home. Rene Garcia and James Fede truly made me feel like family. They answered all my questions and were there for me every step of the way.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Quentin Johnson is a phenomenal sales rep- knowledgable about the vehicles, without the aggressive sales pitch I have come to expect car shopping. I would purchase a Mercedes from him any day, and Plaza is truly lucky to have him on their team.
Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!
wonderful customer service i would recommend to anyone
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