With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with.
My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance team - all the way up to The GENERAL MANAGER was absolutely amazing ! I drove home with the car of my dreams and a smile on my face! :) Thank you Mercedes Benz of Freehold... You guys are #1 !
My first purchase in 2012 was wonderful experience with Tim Welsh. As the years have gone by , I have also dealt with Ed and Griffin in Sprinter Sales, all of the sales personnel making car / van buying a very easy process. John and Michael in service have been keeping the " fleet " running perfectly, Finance department easy to deal with, and of course Richard who knows everything about the MB lineup and never far away to help navigate the MB command system.
I???m 67 years old and can finally give an excellent rating to a car dealer. Joe Barile my salesman was exceptional And extremely patient. I left with a beautiful brand new Mercedes coupe at a great price. If you???re looking for a Mercedes this is the dealership to go to.
Anthony has been servicing my S class MB and my prior E class for ten years. His service is top notch because of his professionalism, automotive knowledge and attention to detail. If you are getting your MB serviced at Contemporary. He is the Service Advisor I would recommend.
Barry was patient, persistent and excellent in explaining the features of the car as well as answer the queries regarding payment. He was flexible in working through the financial details and provide a good pricing for the car
This is our third vehicle leased through Ray Catena dealership. We first met Allyson Gutman when we started our search for a new SUV. She was, and continues to be, extremely knowledgeable, accommodating, personable and even laughs at my husband's jokes! Overall, a pleasure to deal with and completely trustworthy. We'll be back again. Thanks, Allyson
I couldn???t have had a better experience. I ended up being in contact with Elliot Burns who took the time via email exchange all week to present me with some vehicles. Elliot presented me with a beautiful car in their stock that was 95% close to my build. Upon arrival Elliot was with another client and brought in Noland to help me. Noland picked up where Elliot left off. Walked out with the car same day. I would certainly recommend this branch to friends and family. Thank you Guys. See you in 3 years.
Tom is an exceptional sales man I was referred to him by one of my friend and I must say he was the best salesman I ever had. This was my second Mercedes purchase and the deal I got was 10 times better than my first. He was very professional and informative he took my needs into consideration which I really liked.
Doug Wells & Paula Gaillard turned a bad experience around
by aspen21 from DealerRater.com
November 16, 2018
Doug and Paul turned a horrible experience around for me. I will not go to anyone else for my future car needs. I???ve been with Ray Catena for over 15 years and I almost walked away never to return to the brand.
Tom Cola was very knowledgeable. He didn???t pressure me to buy a car. He gave me the facts and encouraged me to compare to other vehicles. He made the experience feel personal and he got me into the car I wanted.
This is the first time I've ever owned an electric car, so I had many questions. Larry was extremely helpful in answering all my questions. He also provided me with very specific information, advice and paperwork; for example, regarding sales tax, that saved me a lot of money. I love my electric car and Larry helped make the transition very easy.
After visiting other Mercedes Benz stores I went into the Bridgewater store and was lucky enough to get Michael as my salesman. He is very talented and knows more about the brand then anyone else I met. He made me feel very comfortable buying from him unlike the others guys that treat women not same way! When you visit Open Road Mercedes ask for Michael Vurchio to see why he is the Best!
Jason was very courteous and nice during the entire buying process. He kept me up to date on everything the delivery was very special. I will be going back to buy from this dealership again and again
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