Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.
Love my car
July 13, 2018
I’ve had 3 of these cars. I trade up for a newer one every few years. It’s a reliable fun elegant car. I most likely will get another one soon.
Bad days and misunderstandings happen to all of us but the customer service redemption of this dealership is impeccable. They have me on a happiness high. Very grateful for Jeff and Jeremy. Odometer Fraud. Patrick Titshaw tried to commit odometer fraud with my 2015 Smart Car Passion Coupe to evade honoring the four year 50,000 warranty.
Great Car to use
by MAS KSA from Riyadh
September 18, 2018
Very luxury, comfortable and easy to use.
I planned to buy one asap.
I recommend it to all as easy to maintain and spare parts are responsible.
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
The coolest tech I’ve ever received from a car an
by Ericd789 from NY
July 10, 2018
This car has a ton of technology it’s amazing. From the LED headlights and taillights to the handles lighting up at night. Not only are their lights on the outside it’s also all over the inside, on the door sill, the colored interior lighting it’s an overall amazing experience. Also noting the exterior the all glass roof that looks black gives a good looking contrast from a white or silver car. The front seats hug you in place and the rear is extremely spacious. Not to forget the dual digital displays are beautiful. At a price point of 57-68k it has the best overall features. I’m a BMW fan at heart but bmw, Audi, Cadillac, and Lexus all cannot compete with a car as well put together as this is. The only problem with the 2017 E300 is the 4 cyclinder engine is poor in sound but when your riding in comfort and style who cares’
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best Sedan I've ever owned
by ccoleman from Peabody, MA
August 1, 2018
This car exceeded my expectations and I am happy that Mercedes listened to its customers regarding features it would like the E-350 to have and they made those changes what is now the E300.
My husband and I recently bought an Audi Q5 at Audi Norwell, and we love it! We worked mostly with Laura Erickson, an Audi Brand Specialist, who was extremely helpful, very knowledgeable, patient, and always kept her sense of humor. When we took possession of our new car, Jim Liberidis, also an Audi Brand Specialist, patiently and knowledgeably introduced us to the full menu of the computerized tools that the Q5 includes, and he also expedited the registration process for us. We would wholeheartedly recommend Audi Norwell.
Most reliable smooth car
by Kausar from IL
November 17, 2018
Great ride with AMG wheels plenty of leg room premium package leather seats beautiful white color smooth reliable ride auto stop and adjust speed sensing other car speed around
Thank you Brendan for getting me in a convertible!
by topdownalwaysERS from Cambridge, MA
July 19, 2018
Super easy, low key. Brendan listened to what I was looking for, and gave me some great options, including the Mini Cooper Convertible I am driving and loving. The Finance/Paperwork guy made it quick and easy too. Looking forward to doing business with South Shore Mini for years to come.
Most beuatiful car I ever owned
by mgb64701 from Grain Valley, Mo
July 9, 2018
This car is extremely comfortable, and is also a head turner. It is wonderful on long trips with its air suspension and driver assistance technology. Decent gas mileage on the highway, but it requires premium.
It is expensive though. It has a beautiful black paint job that I feel compelled to wash nearly every day. Very little ground clearance, (my previous vehicle was a SUV). It is a highway vehicle only.
Very happy with Jeff who handled my encounter did a great job quick and organized
He kept in contact with me and did his best to keep it on time
2017 E 300 Disappointment
by englebear from Englewood
October 13, 2018
Horribly functionality and unreliable electronics. I just don't trust this car.
I am forced to put my starter in a specific dock for charging in the dashboard; just give me a key please if I have to put it somewhere. No recognition of a baby carriage coming right at my car as I was in slow traffic, but when I pull into my garage the beeping system goes nuts; and the worse navigation system.
The problem with the car started with black "brake-dust" covering the front wheels, which the dealer said was normal; I never had a Mercedes with that problem.
I previously had 2 E-350's and they were reliable, with a more powerful engine and a pleasure to drive. The new version lacks the power, with technology that doesn't work like it should.
I'll take my 2016 GLE 350 SUV and WAZE any day.
These guys were great. I was a little apprehensive at first about working with a used car dealer, but they had the specific vehicle I was looking for. Wesley and John were very helpful and friendly, with no hard sell. They gave me a fair offer for my trade, and the vehicle I purchased is in excellent condition. I’m very pleased with this dealership and the transaction. I will definitely check them out again when I need to replace my next vehicle, and I recommend them.
by Rock from Charlotte NC
December 20, 2018
This car has all the technology that is available and leaves me worry free.
It constantly informs me of what is going on, is extremely comfortable and gets awesome mileage for a family sizes sedan.
This and other Herb Chambers dealerships correctly price CPO Mercedes so you do not have to go through the absurd haggling process as with other dealerships. This transaction with Karl was handled without any issues from the moment I walked in to the dealership through the delivery of vehicle to me in New Hampshire. This included working with Darnel in their finance department to obtain excellent rates. I highly recommend this dealership and they have honored each subsequent issue with no questions asked.
I love My car
by Luq313 from Chicago Il
May 31, 2018
By far the best car I've owed. looks good , drive great and has the inside to match! the E300 gets a "A + +" from me.
Awara...and Phil were both super nice & attentive to all of my questions/needs. Very friendly, and helpful....made the perfect deal happen for me!
FOURTH Mercedes-Benz I’ve Owned!
by NicholasM from Tolland, CT
April 16, 2018
This car has far exceeded my expectations. The newly redesigned E-300 truly defines luxury! It’s as if they copied the interior from the S-Class, and pasted it into the new E-Class! I got the luxury model, so I have the emblem standing up on the hood, which I feel TRULY defines a Mercedes!
PAUL MC DANIELS IS ALWAYS VERY PLEASANT, EXTREMELY KNOWLEDGEABLE AND JUST AWSOME TO WORK WITH!!. DARNELL CARUSO-STEWART IS SO PLEASANT & SUPER INCREDIBLE IN ANYTHING AND EVERYTHING SHE DOES!! SEAN BRESNAHAN & FRANCO CORDANO ARE BOTH KNOWLEDGEABLE AND VERY PLEASANT!! WE HAVE BOUGHT 3 CARS IN FOUR YEARS AND WILL NOT BUY ANY WHERE ELSE " THIS IS THE BEST DEALERSHIP AROUND WITH A TOTALLY AMAZING TEAM YOU ROCK!!!!!!"
I can???t stress how amazing Awara Osman, Darnell Stewart and Paul McDaniel ! I wouldn???t go anywhere else. I strongly recommend the dealership. From day one These guys were amazing. I will send all my family and friends over .
Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!
The best experience I have ever had!! I worked with Ben and he was so caring and compassionate about helping me find the right vehicle for my family and I. he was so helpful and patient and made sure i was completely 100% satisfied. Once we found the vehicle that worked for us, Loren made the financing part so easy and understanding. This is a class act dealership that does everything first class! Thank you so much and I would recommend Smith to anyone looking for a Mercedes
I had a wonderful experience at this dealership. Randy was very helpful and not at all pushy. The dealership didn't have exactly what I wanted, they checked around for me and eventually we decided to order from the factory. Randy gave me the best deal without the back and forth I have had to deal with at other dealerships, making the car buying experience much more enjoyable. I received my car this past Thursday and I couldn't be happier. The finance department was able to match a rate I was quoted from a local bank. Randy took a great deal of time going over all the unique features of the car; he was thorough and patient, there is a lot to learn! He took the car to get an inspection sticker too, one less thing I had to deal with. I couldn't be happier with my experience at Smith Motors and with my beautiful new car. I look forward to the joy of driving my new Mercedes. Thanks Randy and thanks Smith Motors.
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