I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.
best car I ever purchased
by Ljjetsfan from Bergenfieldnj
August 16, 2018
The car meets all of my needs.from the heated steering wheel to the
all channel radio this is the best car I ever owned I just love my car
I traded in a gl 550 and got another GLS 550! Josh Alexander and joe in ginanace were amazing - especially when we tested their patience, when at the last minute switched the car we wanted. They accommodated in a flash and I was in my new ride the next morning !!!
Love the E400
by Charlie DePeri from Naples, FL
September 26, 2018
I have owned two S class cars; can't beat the E400 for the money. Dealership made it very easy to upgrade from my E350. The car is perfect for what we need.
This is the best dealership I???ve ever dealt with, and the first one I???ve been a repeat customer at. They are honest, the customer service is great and Keith Simone is the best salesperson I???ve dealt with.
Most comfortable car I have evre owned
by GooseBoston from Boston
July 30, 2018
Great car and great servcie from Natick Mercedes and Steve Boston. He did a thorough of all of the features, and introduced me to the general manager. It was a great experience
Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
Great reliable German engeneering
by Dutchman from Westlake Village
December 19, 2018
Wonderfully comfortable car with all the modern technology. But it is under-powered. It has the same engine as C300, but heavier car. If you just want luxury but don't care about performance, this is the car for you.
Many luxury and safety features and excellent for all senses. Excellent ventilation system with ionizer and perfume, advanced audio system, very quiet and comfortable cabinet, with superior interior and driving illumination. The engine is powerful and the transmission very smooth. Premium Package 2 is a "must" for this vehicle.
Great car and fun to drive! The new 400E Cabriolet is an awesome car on the road, with it's different modes for the sports feel, sound, and speed. Very roomy and stylist interior as well sleek outside design!
I went to change a tire. Thei did not honor the insurance policy that Mercedes sold me. I had to pay in advance .
I went to replace a broken moon roof that practically exploded. It happened while driving on a highway with no cars arroud me and no overpass in view. They claimed it was broken from some exterior factor because the corners were bent, witch is not true. They again asked me to pay in advance. I went to replace the sunroof to another dealer.
We flew in from FL to purchase a Certified Pre-Owned 2012 Mercedes-Benz C 350 I made all arrangements for the purchase by phone and e-mail. Mr. Justin Deangelis was very professional and helpful, every person whom we came in contact made us feel special and welcome, they even picked us up from the Airport. The price was very low compare to Florida and All promises were fulfilled. I will recommend Justin Deangelis and ESTATE MOTORS to friends and family in the NY area
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
I love my new Benz! Can't get enough of it! I was a former BMW owner. Layne Sohun made the process of switching car brands smooth and effortless. He took the time to explain the differences as well as the plus and minuses of driving both vehicles. He wasn't biased and was very knowledgable on both Mercedes and BMW. I felt comfortable all the way! Never felt like he was pushing the vehicle on me. He worked with my budget and made the car I wanted a reality. I would definitely recommend him and Estate Motors as the place to get your next Mercedes!
Made a deal over the phone with Justin on a 2013 cerified C250 Coupe. Price was very low compared to Boston Dealers. Everything went as promised no surprises and a smooth transaction . Would buy again with Justin, easy communication, top quality salesman . Also, "Tip Of The Cap" to Adria for her skill at introducing the features of the C250 completely . Totally Satisfied
I can't thank Bob Binette, Adria Nestro and the rest of the amazing team at Estate Motors. They were kind, professional, helpful and really helped me find the perfect car for me ! Excellent staff that cares. That's hard to find. They made the whole car purchasing process completely painless. Thank you, thank you, thank you for all your amazing help !
Great dealership and service. I bought a c300 sport and am very happy with the car.
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