This is the 6th car we are buying from this dealership. Bernie Mendez helped us to purchase the last 4. He was great, knowledgeable, attentive, patient, helpful. He made us happy every time. I trust that Bernie did the best possible deal for us. Everyone we met there was friendly and efficient. MB of Laguna Niguel is a great place to buy a car.
It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
Jacob was very professional throughout the entire process. We worked out most of the details via email and just showed up to sign the paperwork. Jacob was very knowledgeable with all the technology inside the car, and he took the time to explain everything during the test-drive, as well as after the purchase. Our car had a scratch and he took ownership to get it 'take care of.'
My recent experience with Mercedes-Benz of Foothill Ranch on account of my newly leased 2019 GLC 300 is just as good as it could get. Thus far truly professional to the brand name and like their follow-through in particular be it pre or post execution of the lease. The onboarding process was seamless and Sales Representative Sean Roslon has been a pleasure to deal with...seasoned and well-accommodative unlike some of those with cavalier attitude in my prior experience!
- Overall a smooth sail!!!
Antony and his team are all first rate professionals. I'm happy that I finally found a Mercedes dealership that doesn't play games - and is easy to work with. Great selection, great deal, and very friendly service. We will definitely be back!
Everyone who helped me was great. They were nice, informative, answered all my questions, not pushy at all. Just helpful. It was probably the best car buying experience in my many years of buying cars. The whole buying and financing process was smooth and easy.
We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
It was truly a pleasure working with Mark Hansen...he made the experience of buying our 2019 CLS 450 very easy and was absolutely great to work with!
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