Coury Miles made the process of purchasing my GLA250 an enjoyable experience. He was very knowledgeable, and did not pressure me and worked very hard to make a deal! I live over an hour away from Mercedes of Pittsburgh, and even though there is a Mercedes dealership much closer to me, I found myself there because of their great selection of vehicles available. Everyone I dealt with there was friendly and Coury made my vehicle pickup surprisingly special.
Tess Reash made the purchase process of the vehicle fair, equitable and smooth. There was absolutely no sales pressure and I am now a repeat customer. She and the rest of the staff were most professional and helpful.
Ben Fish and his team made a car buy process as simple as buying a loaf of bread. Excellent service! I told them what I want and a price that I am willing to pay. Several weeks later I had my Mercedes.
Experience was excellent overall and sales team, especially Derek Toadvine, was exceptional. Demonstration of the auto's extensive features was thorough and comprehensible. Selection of vehicles and the facilities were excellent.
I've been here a dozen times for service and first of all, you just drive right in, and they have abundant staff, and loaners. The bad review I just read on here is completely off base, and I wouldn't have even reviewed if I didn't read how negative that one was... they don't deserve any negative reviews. I've been to a lot of dealerships and I've filed complaints againt two with corporate, and I can tell you this one is very nice and has very good service. They even will text you when it's ready. Keep up the good work
You guys deserve a 5 star rating. Thanks to Jason Czado and his mgmt team
for working out an early lease termination and upgrading us from a 2014 to a 2018
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