Used Mercedes-Benz EQE 350+ Base for sale near Carrollton, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

Its possibly the best EV sedan in its class. Very fast and comfortable. Depending on your driving habits, it gets over 360 miles on a single charge.

Friendly and attentive sales staff. Allow you to test drive the vehicles on your own. No pressure to purchase. Facility is very nice.

Chad streed at Autos of Dallas was awesome to work with and made my buying experience seem less. Thank you!

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

We would like to thank Nick for being a man of his word. He was able to get us in the Mercedes we wanted. A very professional and courteous young man. Our process was quick and painless. Loving our new car. Thanks Nick

Exceptional service. Recently, I purchased 2 vehicles from ECarOne in Plano TX.  My experience with ECarOn from my Sale advisor Dau Nguyen to Ash Osman in Finance was smooth and painless.   I communicated with Dau a few times regarding the Price of these cars and Trade in values, approx a week before we drove from Houston area to Plano.   Dau was very courteous, professional, straightforward and gave me a fair deal on the trade in.  I felt comfortable enough to drive 3.5 hrs to see him.  Once we arrived at the dealer, cars were in front ready for us to test drive.  With Dau's help, we were in and out with the new cars in a very short time.   We got two beautiful and in almost brand new condition cars, a 2021 Maserati GranLusso Levante for myself and a 2024 BMW X1 for my daughter.  Ash was easy to deal with, he did not hassle me into something I dont want and gave me a good deal on the extended warranty which I asked for.   I found my car dealer in TX now, and I will be back in the future.  I strongly recommend Dau Nguyen and ECarOne if you are looking for used luxury cars in great condition at good prices.

Wanted more information on the damage to a car and none was giving to me

Go see Shola. He went above and beyond to take care of us and earn our business. Top notch customer service all around. Definitely recommended!

Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant

Lorenzo was very nice and we got what we wanted in a car. He thought he got what we wanted.