This is our fourth purchase from Mercedes-Benz of Bend. We would not return without feeling the best about this dealership and most of all the personal that work there. Hamlet is just the best, not only a great sale rep but a friend. The feeling about the service department, especially Shane, is a paramount reason for our patronage.
Keep up the good work and we are customers for life.
I contacted the Sales Manager Haydn Howe, inquiring about this vehicle. I live in Hawaii and was vacationing to the Chandler area. I arrived at the dealership on Tuesday morning and Haydn asked Emil Najar to show me the vehicle. Emil took me through the car and answered all of my questions. We went out on a test drive and the car performed fantastic. I was going to look at another vehicle, but I was enamored with this car. I made an offer and it was accepted. The paperwork took a little longer than normal, as I financed through USAA and the car is going to be shipped to Hawaii. I drove the car for 5 days in the Phoenix Valley and now it is back at the dealership, awaiting transportation to Hawaii.
Emir's knowledge about Porsche is amazing and he gave me great insight into this vehicle.
Lastly, I had some concerns about the IMS bearing issue and the General Manager Russell Schwartzman took the time to explain this issue and reassured me about this great car I was purchasing.
I have bought many cars and this was a straight forward transaction, no issues at all.
Scheduled service based on mileage and time. Given an appointment when requested, no wait to be processed into shop, completed service within the timeframe committed and provided a printout of service and inspection. Answered all my questions and sent me on my way, a satisfied customer.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
I had an emergency situation that required a visit to Mercedes of McKinney Texas. They treated me as if I was a local customer and took care of me and my issue with professionalism!! I truly appreciate their support.
I always am treated very kindly here no matter what. My next vehicle purchase will be here as will my friends and families. I know its not something normally said but they make the car buying experience actually fun...
We were shopping for an E Class Mercedes and I found an E400 Coupe at Star Motor Cars and contacted Mr. Antonio Hinajosa. The entire process from start to finish was a great experience. The Mercedes is outstanding. This was the first time I have ever purchased a vehicle sight unseen and without a test drive. The transaction as well as the delivery of the vehicle. I would definitely recommend Antonio and Star Motor Cars for your next auto purchase.
I purchased a car from Robert Foster at McLaren Philadelphia earlier this month. The transaction and the team was flawless. Living out of town, they helped arrange shipping for my trade to them and for the new car. They were extremely helpful and competitive. I can not say enough great things about this dealership experience.
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
I was able to drop off my car without an appointment, in 10 minutes I was in and out of the dealer.
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