We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!
My parents recently purchased a car from them and neither one of them has regretted their decision. Thanks to everyone there my parents felt comfortable, the sales person Claudia even helped my dad since his english is not that good. I really do recommend coming here.
Very pleased with purchase and the professional enviroment and treatment of the sales staff. I was especially pleased with my salesman Ali Hussain and the complete sales experience. I would recommend Mr. Ali Hussain to all of my friends that would be looking for a vehicle.
Michael Johnson was a pleasure to deal with. He sold me my dream corvette and made the purchase easy and hassle free. The owner is a great guy as well. He was up there on Saturday pressure washing the building by himself. Was impressive seeing the owner out sweating while his employees were in the air conditioning. Tells me a lot about his work ethics and what he expects from his employees. He even took the time to tell me about my Vette in detail. Seemed like a great guy. They were all great.
I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
All around awesome! Carlos was fantastic. Made the process easy and painless from step one. Easy going. Awesome communication and excellent customer service. Great facilities and indoor storage showroom. Honest down to earth. Thanks
My third purchase over last 7 years from Texas Cars Direct. Each one was simple and seamless. All vehicles as advertised and transactions were fast and easy. Pricing very competitive and vehicles as close to new as possible for pre-owned. Drove 4.5 hours each way and worth it. Highly recommend. Adam is a true professional.
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
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