We had a GREAT experience at S & R Motors. Jerry, Carlos & Tony took really good care of us. Buying a car can be a super stressful experience -- and there's lots of research to do, especially with a used car.
There was NO pressure to buy here. Everyone was helpful and friendly, willing to talk thru our concerns and questions.
The Honda Odyssey we purchased was also a great deal! Tony worked to get us the best rate with the many banks he has relationships with.
Need a vehicle? We highly recommend you check these guys out.
Omar baber gives Excellent service this is my second time getting a car from omar baber the two cars i purchase i wished for and needed and wanted at the time everything was such a smooth process and very professional and well organized , i will always come to bay area motors anytime me or a family or friend needs a car and love the locations easy to commute too thanks omar and thanks bay area motor
Bay Area Motor!! One of the best dealer I have been to! They have amazing customer service skills! From the very moment I walked into the dealer I felt welcomed by Omar! He greeted me with a warm smile and a "hello how are you doing?" After chatting for a little while I told Omar about my financial problem and he told me not to worry and we went on looking at the cars they had. After searching for a while I found the car j wanted and Omar did his very best to make sure I get that car! After getting my application submitted to the bank I had to wait till Monday since this was Friday late afternoon! Omar told me that I will get good news on Monday! And he was right! My application was approved for my loan and j was able to get my car on Monday! He is the best! If anyone is looking to buy a car I 10000000% recommend you to stop by Bay Area Motors and talk to Omar l! He is the best.
needed a car to get me from A to B and they had it
by CDHimmel from San Francisco, CA
February 15, 2017
I needed a car that would get me from A to B to keep in the city of SF and they had exactly that. They were friendly, real, no pressure, prompt, easy going, etc.
It may have been the type of car I was looking for (a very cheap one that was not their normal car), but the whole process went really smoothly.
I really appreciate Cars.com introducing me to them, and then for their customer service to get me set up with exactly what I needed.
I could not have been happier with the excellent service, I recieved from the amazing team at Hayward Mitsubishi!!! I would reccomend them to everyone!! I had some issues with "looking good on paper" other dealerships turned their noses up at me! Not this place, they looked at me like a person and got me into the exact Jeep I was dreaming of! They helped me change my life and I won't forget it!!!
Scott was very knowledgeable about the Volvo XC40 and patient with explaining everything to me and making sure that all of my questions were answered. It was a pleasant test drive & purchase experience.
I would give them 10 stars if I could. I have purchased 2 vehicles from this location and have my entire family shopping here! Great service and follow up! Great used cars here! My family and I will shop for out vehicles here from now on!
I had a great experience here at Mercedes of Pleasanton the person I dealt there was Kris he was extremely knowledgeable and pleasant to talk to you I didn't feel pushed at all I haven't bought a car yet but I will be returning there
My review rating is based on the final outcome of the buying process. I can provide all the details about the process but that would not be relevant to most buyers here. The bottom line is that there were some issues with the car like the leaking front tire & some detailing issues. This should not have happened to a CPO but after a few phone calls to the sales manager and speaking to the GM of the branch, all those issues were fixed. They even helped with additional stuff like nav updates and engine software fix which is not part of the CPO process.
Overall, we are very happy with our car and quite impressed with the post-sale experience at this dealership.
I called MBZ Pleasanton talked to Scott in sales. He got the info I needed in minuets. We were able to strike a great deal and got the car. I recommend working with scott in sales he went above and beyond.
My only complaint was the finance side of the deal. Finance had something on my credit that was not mine and even the bank that showed up on my Credit confirmed it was not mine in any way. The finance guy did not care and just said too bad... they still got me an ok rate. I give 5 stars to scott (sales) and Andy (Mrg) but 3 stars to finance. Scott and Andy threw in a year of the difference in payment and took it off the price. Great sales and service!!!
I defiantly recommend this dealer and will buy another MBZ from Scott in sales again.
I truly want to thank you from the bottom of my heart to Ron Reyes I had an absolute amazing experience with him every single time I have taken my vehicle they???re also with another advisor Payam peikazi these two advisers Are absolutely amazing worth the experience of going and taking your vehicle and they both take care of the customer right when you reach there until their customers vehicles ready for pick up I absolutely love this dealership I believe Fremont Mercedes is the top Mercedes dealership in California I have every time I came in there and left me with an amazing experience I want to thank Mercedes for having such service advisors
It was a delight to deal with the team at Fletcher Joens. Joey the sales person was great to work with, Obaid in finance department a true professional. Special thanks to Ray Wahab, general sales manager, for his care and accommodations.
Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
This review is for the periodic maintenance with my advisor, Jimmy Ho. Jimmy's team's great. Jimmy has been my go to advisor for the last few 10,000 maintenance services and I will continue to bring my car to him for service in the future. Everything was done on time and I feel that my car runs much smoother after it's been serviced. The shuttle service for drop-off and pick-up is definitely an added benefit. Drivers are polite and the cars are clean.
Less waiting time during each purchasing process would be much appreciated.
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