Great customer service and consultation! The staff was very polite and friendly. The sales staff worked with me patiently to make sure i was satisfied.
Bluetec engine Locks Up!!
by Mikemid from Texas
August 19, 2018
I wrote a review below in September 2017 under mikemid in which i praised the car. I WAS COMPLEYELY WRONG!!....... It is now august 2018 less than 1 year and 7000 miles later and Engine Is Locked up!!! This car is WORST CAR EVER MADE!!! I lost 19000 dollars because replacing engine cost 25000 dollars. The Bluetec engine recirculation of Exhaust gases causes it to SLUDGE Engine oil Horrendously Because of HORRIBLE ENGINE DESIGN BY MERCEDES. No Other diesel does this. I also just spent 1700 on a new Turbo 1 month before Engine seized. Never BUY A a Mercedes Diesel Ever!!! BLUETEC DIESEL IS A Lemon Engine!!!
We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!
Comfortable seating for 7 Adults, good size SUV
by Amit from Aurora
November 30, 2018
We were looking to move away from a minivan as kids were growing up, but at the same time wanted the option to have seating for 7/8. This was better than some of the other luxury 3-row SUV's out in the market. Cannot beat a Minivan's cargo space, but with the third row seat folded down, it had enough space to fit luggage. Drive was smoother than what I expected considering it was a large SUV with upgraded 20 inch wheels. Driving this car with the kids felt much safer due to the sturdiness of the vehicle, but also was nimble enough to maneuver through turns and tight spots.
Palomino Motors is staffed with knowledgeable, friendly, and honest people. None of the usual sales games. I would recommend them to friends, and we'll be back when we are in the market for another vehicle. The best!
Best snow car ever. Climbs Vail Pass like a beast.
by Vail Mom from Vail, CO
November 3, 2018
This car has amazing cargo room, three rows, and more power than you could hope for. I have had 5 Mercedes over the years, and this one is my favorite. Amazing, reliable vehicle.
My third purchase over last 7 years from Texas Cars Direct. Each one was simple and seamless. All vehicles as advertised and transactions were fast and easy. Pricing very competitive and vehicles as close to new as possible for pre-owned. Drove 4.5 hours each way and worth it. Highly recommend. Adam is a true professional.
Love this car so far!
by Kimberly O from Salem, NH
July 26, 2018
The car is beautiful, extreamly comfortable, and has ample back seat space (plenty of room for a car seat). I am still getting used to all of the new options (compared to my old land rover). I was excited to find that I can start the car from my cell phone with the mercedes app! No automatic starter needed here! Overall I have no regrets about this car purchase.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Nothing like a Benz, for sure!
by JKorinek from Cherokee
October 27, 2018
What’s to say’ The best is just the best. My wife, GL550; mine the S Class. We have owned 4 and now looking to trade up for our fifth.
Ash was so helpful highly recommended fast service! Will be back when we're in need of a trade in. Loved the computer to pick a car
Most reliable car. My second gl450
by Sunny from Richmond TX
August 27, 2018
The ride is great compared to other cars. we love it. It is so comfortable, quite, no road noise and great to drive. Has plenty of leg room all 3 rows. This is one of the finest SUV's available. This is my second GL450 so that should be an indication of my satisfaction.. overall great car.
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
by Samlp from Keller
March 19, 2017
Amazing experience with this GL 450, smooth drive, comfotable seating and more over good security.stylish interior, only issue we have to upgrade for more features and spend more. Overall I am happy
Ken and team are always a pleasure to do business with. This is our second car purchase from Cotroneo Auto Group. Their customer service and quality of vehicles are top notch. Would highly recommend and we???ll definitely be back.
by Lukethedrifter from Chicago
August 21, 2018
I traded in my older Benz to this one and I couldn’t be more pleased. More room and the handling is unbelievable! Love the 450 and my next one will be the 550
I purchased a 2012 BMW X5 X50I and it was the best car buying experience. Isaac was knowledgeable and in no way "pushy" in selling the vehicle. In fact the quality of the cars sell themselves. I live 6 hours away and they even included door to door delivery. If your looking for an excellent luxury vehicle stop buy their web page and check them out, i am glad i did.
Best driving car I've owned.
by scrb31 from Seattle, WA
December 22, 2018
Purchased the GL 450 as a means to haul the family all over town and it exceeded all expectations. Coming from a VW, this thing is a tank. It handles the road well, is quiet, has amazing features, and is worth every dollar I paid for it.
Honestly the best car buying experience that I have ever been a part of! Isaac is wonderful to work with and they make decisions in such a timely manner. He always made me feel like I was his most important client. This process was so good we bought 2 vehicles in the same day and traded our 2 in. We live about 5 hours from the dealership and Isaac made sure we knew exactly what we were getting and we were not disappointed! Will definitely do business with them again and would refer my best friend there. I know this sounds like a paid ad and I assure you I had never met them prior to this deal! Hope this review helps! Am loving my BMW X6 and Buick Enclave!
Best Car I ever owned
by ChrisNicols from Columbia, MD
August 24, 2018
This vehicle is a luxury SUV comparable only to the Range Rover Vogue, but even better because of the 3rd row sitting. I would say it's an S Class on stilts
Phenomenal customer service! Oleg made my car buying experience an ease. The dedication and commitment to making sure clients are well satisfied is key to Avant Garde Auto Group’s success! I am extremely grateful for Oleg’s time and patience with ensuring that all of my needs and wants were met. I definitely recommend purchasing from here and look forward to purchasing again in the future. Thanks Oleg and Avant Garde Auto Group!
Cheapest luxury car to own
by slovianain from Lexington, KY
August 7, 2018
Top of the line, diesel gives you a lot of miles for the size of the vehicle. it seems to be a $50K car when its half of that price!
Purchased an older 7 series here and now service it as well. Drove it for a year and does not need anything. Great people! Highly recommended.
Elegant and reliable
by nlin from Philadelphia, PA
December 9, 2018
The Mercedes GL450 offers me everything I need: luxury and elegant design with superior performance, also serving my family need perfect. It has been very reliable and I don't have any problem with it. It never failed me.
I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
The most comfortable car I ever drove.
by DenisDJ from New York, NY
November 12, 2018
This car is definitely worth the money you spend when you buy it. It’s very fast even it’s heavy. Very good for long drive. Very light steering. Super specious.
Great experience. I had no experience with this dealer in the past and being out of town, I really had to trust that they were giving me the right information. Everything was as sold to me and John and staff made it a very easy for me and got me in and out in very short time. I would buy from Passport again!
by Mkferrari from Broomfield, CO
March 25, 2017
After one year and am truly impressed. Great responding twin turbo v6 .. lots of pep when needed. Fit and finish are the best I have ever had. The ride is immaculate. I had to perform an emergency maneuver in the snow / ice and it performed well enough to avoid an accident.
Easiest car buying experience, that I have had, in recent memory. I picked the car out online, and called to make a deal on it. We agreed, and when I arrived, everything was printed up, and ready for me to go. Thanks so much guys. I will definitely be doing business in the future, and recommend to my family and friends!! :)
Likely the best car I've ever owned.
by ifrt431 from Houston, TX
January 5, 2019
Rides like an S-Class (air suspension).
Handles better than anything it's size.
Strong diesel engine.
Simple infotainment system compared to modern cars.
Simple engine systems compared to modern cars.
Diesel engine is used all over Europe as a taxi cab (and cars used as taxis tend to be some of the most reliable, because they have to be.)
Suspension can be raised; this is useful in Houston when it floods!
Lots and lots of room!
Likely will need repairs as it get older/more miles. But, I bought it for only $14k, so what can I expect.
Some plastic creaking. But, what can you expect from an older German car? You get something with a sophisticated suspension, but they pay less attention to creaking plastics.
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