We had a great experience buying a used car from this dealership. The salesperson was very responsive but we did not feel pressured to buy. Would recommend it to others and would buy there again.
by Allforless from Cedar city Utah
December 25, 2018
I saw this in the Mercedes front parking lot and absolutely loved the look of it. I feel the interior could be more plush. Stereo is a B+. We had to purchase the gps. Absolutely love the sun moon roof. Pretty good in town mileage 24+ freeway 33+. Corners like a dream! Really a fun car to drive. All in all for an entry level Mercedes we really like it. Gotta say this was my husband's dream brand and he LOVES it!
We were very impressed with our sales person, who had great follow up and customer service. However since purchasing our vehicle, they have lost both of their certified AMG specialists and the service windows have over promised and under delivered. The service space is too small to accommodate the volume at this dealership. No car wash or vacuum service which means the car is not in the same shape as it was when you dropped it off.
Awesome Benz for the buck!!!
by George from Kissimmee, FL
December 7, 2018
This crossover has all the luxury features you’d expect in a Mercedes and more. AMG wheels, Benz lite logo as you open the door, quality leather and all at an affordable price.
Karina Kirkmire did an outstanding job of assisting me with any questions I had, and being a top notch professional. She was not pushy and she was very helpful throughout the process. I highly recommend her. Finance Manager Rachel Abielmona was also very helpful and a great communicator with any questions I had.
Very good handling
by TeresaLL from Richmond Hill
December 25, 2018
Great car unexpected, before I have this car I never thought to drive a Mercedes Benz in my life, after driving it, I think I will get another model of this brand in the future.
Keith in sales is top drawer, he found the vehicle with the options that best suited our business, and gave us all the information we needed to make a comprehensive decision - with out pressure to buy. He then turned us over to Coleah in finance , for a seamless close to our purchase. Nice job MB Seattle, we will be back.
I am disappointed in Mercedes GLA 250
by Dimon from Palm Coast Florida
December 17, 2018
I think this car should cost a lot less money.There is no innovation in the car is very simple everything.High gas mileage in the city for car like this
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
she's a keeper.
November 2, 2018
I found my perfect car. perfect size and power. great on gas I get around 33mpg. I love the HP and torque meter on big screen .it's sooo
cool. most of the cars these days have all the features but the way it work s in Mercedes is completely different. some thing as simple as air condition. it's freezing cold in summer.
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
Great car for those who want something practical
by jamesaz83 from Atlanta, GA
January 2, 2019
This car is awesome from a practical and luxury stand point. It has all the great MB features and provides comfort and reliability. We went from a Q7 to this car and enjoy it a lot more.
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
Great, relatively affordable car, for a Mercedes
by Musicman from Birmingham, AL
October 18, 2018
Pretty powerful for an in-line 4 turbo charged engine, and I love the look and styling of it. The acceleration response can be a bit slow in the Comfort driving mode, but just throw it in Sport mode and take off. Have only had it for a year and would love to keep it, but potential maintenance costs worry me with it being a Mercedes. Gonna go back to a beater for a couple years and save up some more money.
Was in contact with Matt through out the entire Purchase and really enjoyed the effort and time he put in to help purchase the BMW. If in the field of looking to buy a vehicle contact Matt @ Bellevue Auto House.
Thanks and looking forward to owning my car for a long time.
Everyone was perfect, personable and welcoming (so important to respect and treat your staff well to empower them to pass that kindness and respect to the customers). Just one small thing and the details are so important, remind all the car wash staff who vacuum to get the seat crevices that collect crumbs on the top of the seat. The only reason I???m telling you this is because I want you to continue to be the best in customer service! Thank you Loyal customers, Lisa and Rick Burden
I calle the day before and they got me right in. My car had not been serviced in awhile and they were able to find a few other things that really need to be taken care of. Stori communicated with me several times during the day keeping me updated on the progress. I picked up the car right when they said it would be ready and was out of there very quickly with a nice clean car.
Service Agent, Chris Santiago, was very helpful and pleasant to deal with — he patiently took the time to answer questions and explain procedures, never making us feel pressured — others encountered in the process were equally pleasant and helpful — overall, the service and repairs provided were completed ahead of schedule and much to our satisfaction.
Great job great experience fast service professional helping friendly clean environment
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