Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz..
Benzel-Busch's excellence is mainly thanks to the great people that work there. We've been buying cars from Larry Nash there, and having them serviced through our advisor Chris Iseman, for DECADES. They always make everything super easy and treat us like gold.
My service advisor Scott Bateman reviewed my GLE???s service history with me and asked if there was anything else he should know. Based on our conversation Scott got my car immediately in for service and I had it back and washed in under two hours. Scott???s professional demeanor and friendly attitude is one of the reasons I continue to purchase/lease my Mercedes Benz from Benzel-Busch.
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
Great Experience working with Manny Rodriguez on a GLA 250
by GeosDC from DealerRater.com
December 3, 2018
When I got tired of the antics of the DC Metro area dealers, I decided to check out of area dealerships. In researching, I came across Helms Brothers in Bayside, New York. Through a referral, I reached out to an outstanding salesperson, Manny Rodriguez. He knows about every vehicle he sells, very professional, attentive and leaves no questions unanswered. It was a pleasure to have worked with Manny in regards to my GLA 250 lease. He is a valuable asset to Helms Brothers. He went way above and beyond to find me the perfect vehicle on my timeline and price range. Hard to believe that a dealer has awesome deals in NYC, but it's true and worth every mile to drive a little to save a lot!!! I will definitely consider Helms Brothers for future automotive needs. Thanks again! George, Washington, DC
This is the first time I've ever owned an electric car, so I had many questions. Larry was extremely helpful in answering all my questions. He also provided me with very specific information, advice and paperwork; for example, regarding sales tax, that saved me a lot of money. I love my electric car and Larry helped make the transition very easy.
After visiting other Mercedes Benz stores I went into the Bridgewater store and was lucky enough to get Michael as my salesman. He is very talented and knows more about the brand then anyone else I met. He made me feel very comfortable buying from him unlike the others guys that treat women not same way! When you visit Open Road Mercedes ask for Michael Vurchio to see why he is the Best!
I have worked with Mike Vurchio on the past three purchases I have made from This Mercedes dealership. Mike is wonderful to work with and I have always felt he has my best interests at the forefront of our negotiations. I will continue to return to Mike for many years to come!
I own a Smart ForTwo 2013 ED and I love the car. I placed a order for the new ED. I really will miss my first Smart. >>> The Smart sales person is a customer-oriented professional and has a Smart mind set to advise you on the car functionality and the best configurations. >> The Smart ForTwo ED is quick of the line, fun to drive, super quiet, easy to get in and out, keeps up with local traffic and highway (65-70 mi/h). Amazingly, the small truck (yes, it has one) can either pile up 6 bags of mulch, or place 7 grocery bags easily in it. I am positive there are many car buyers that could be a Smart owner but their mind set and lack of knowledge about the car's features and safety prefer to buy either a SUV or sedan for their daily commute. They drive alone, less than 50 mi/day, during the week and carry/waste 3-4 empty seats, occupy extra space on the road, waste horsepower (they don't rev more than 4000 rpm, or don't drive above 70 mi/h) and have other SUV or sedans in the garage! If you have a BIG EGO but don't think SMART I am sure you will be wasting lots of things.
excellent service and customer relations 👍my car is in good condition now thanks teresa for being good service manager! i will recommend you to everyone 👏keep up the good work
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