I had an emergency situation that required a visit to Mercedes of McKinney Texas. They treated me as if I was a local customer and took care of me and my issue with professionalism!! I truly appreciate their support.
I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
Awesome Benz for the buck!!!
by George from Kissimmee, FL
December 7, 2018
This crossover has all the luxury features you’d expect in a Mercedes and more. AMG wheels, Benz lite logo as you open the door, quality leather and all at an affordable price.
Great experience. I had no experience with this dealer in the past and being out of town, I really had to trust that they were giving me the right information. Everything was as sold to me and John and staff made it a very easy for me and got me in and out in very short time. I would buy from Passport again!
This is a great dealership; eclipsed only by a really terrific salesperson. Dana has helped me buy 3 Mercedes and every time is more of a pleasure than the last one. Thank you MB Plano!
Great, relatively affordable car, for a Mercedes
by Musicman from Birmingham, AL
October 18, 2018
Pretty powerful for an in-line 4 turbo charged engine, and I love the look and styling of it. The acceleration response can be a bit slow in the Comfort driving mode, but just throw it in Sport mode and take off. Have only had it for a year and would love to keep it, but potential maintenance costs worry me with it being a Mercedes. Gonna go back to a beater for a couple years and save up some more money.
Mike Micael (Aman) was my salesman & he was AWESOME! He worked with my husband & I for hours until we all could agree on the perfect car & perfect price. He was kind & patient throughout the entire process. Mercedes even got me a lower APR than my credit union which allowed me to add GAP & a Manufacturer Warranty & still remain in budget. I am very pleased with Mercedes Benz of Plano & will for sure use them again!
I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
she's a keeper.
November 2, 2018
I found my perfect car. perfect size and power. great on gas I get around 33mpg. I love the HP and torque meter on big screen .it's sooo
cool. most of the cars these days have all the features but the way it work s in Mercedes is completely different. some thing as simple as air condition. it's freezing cold in summer.
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
Great customer service and a very friendly environment. Great doing business with. I’d gladly do business with again. They had both great cars and great automotive knowledge.
by Allforless from Cedar city Utah
December 25, 2018
I saw this in the Mercedes front parking lot and absolutely loved the look of it. I feel the interior could be more plush. Stereo is a B+. We had to purchase the gps. Absolutely love the sun moon roof. Pretty good in town mileage 24+ freeway 33+. Corners like a dream! Really a fun car to drive. All in all for an entry level Mercedes we really like it. Gotta say this was my husband's dream brand and he LOVES it!
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
Very good handling
by TeresaLL from Richmond Hill
December 25, 2018
Great car unexpected, before I have this car I never thought to drive a Mercedes Benz in my life, after driving it, I think I will get another model of this brand in the future.
This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted!
I am disappointed in Mercedes GLA 250
by Dimon from Palm Coast Florida
December 17, 2018
I think this car should cost a lot less money.There is no innovation in the car is very simple everything.High gas mileage in the city for car like this
Great service and a great price. Tricia took care of us. We switched cars on her at the last minute and they accommodated us with no issue. Great place to test drive several makes and models to see what fits your needs.
Great car in and out
by Marko Polo from Hardyston NJ
October 24, 2018
Very comfortable , great looks, good speed. Easy to drive. Nice to own or lease it. Very professional style. Lots of new updates. 19 " Tires
They treat you like royalty! Awesome place!! We recommend David Ward hands down!! He is very accommodating, very knowledgeable, and extremely personable. We told him what we were looking for and found the exact vehicle!!
Great experience and friendly service. They worked with use to get everything worked out. Justin was the best to work with very knowledgeable and helpful.
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