I bought my car from Frank Winstel. He is the best! He knows exactly what we want and helped us to pick the perfect car with great price I can find from 3 dealers, one in Columbus, oh, and the other in Lexington, KY, which is our local store. The best thing was that we did all the quotes on phones and emails since it is 1.5 hours driving. After we reached the agreement, he helped us to get everything ready including the car insurance, so we just drove there and pickuped the car. We are very happy for the service!!! This is second car we got from same dealer within 4 years. Thanks so much for everything you did for us, Frank!
I bought a used vehicle there this summer. It was a 2014 C300, my first purchase with Mercedes-Benz. I had a few issues within the first few months. I had to take my vehicle into service on a few occasions. Each time I worked with Dennis Bowling, the service advisor. I have to give Dennis credit because I am not the easiest person to get along with, especially when I have to bring my car back to service for the same continuing problem. Each time Dennis was very courteous and professional,and gave me a loaner vehicle so that I wasn't sitting around the waiting area. The problems were eventually resolved, and in the end, that's all that matters. Dennis is a good guy. Definitely recommend him if you need something fixed. Great dealership. I will buy another vehicle from there in the near future.
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