It is third time my family returning to this dealership to buy a car . I feel like I’m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.
by Allforless from Cedar city Utah
December 25, 2018
I saw this in the Mercedes front parking lot and absolutely loved the look of it. I feel the interior could be more plush. Stereo is a B+. We had to purchase the gps. Absolutely love the sun moon roof. Pretty good in town mileage 24+ freeway 33+. Corners like a dream! Really a fun car to drive. All in all for an entry level Mercedes we really like it. Gotta say this was my husband's dream brand and he LOVES it!
Igor Benderskiy was a pleasure to work with from his internet follow up through the actual purchase. I drove 1.5 hours to purchase my vehicle and avoid doing business with a local MB dealer (where I have purchased 3 vehicles) and it was well worth the drive.
Very good handling
by TeresaLL from Richmond Hill
December 25, 2018
Great car unexpected, before I have this car I never thought to drive a Mercedes Benz in my life, after driving it, I think I will get another model of this brand in the future.
I just bought my 5th MBZ (an E350)from Encino MBZ and as before, I was not disappointed. Kris Assad knew exactly how to handle my questions and objections with absolute knowledge and tact besides giving a fair deal. I expect that Kris will be calling me in about two years to get another new car and I won't hesitate to see him...good going Kris!
I am disappointed in Mercedes GLA 250
by Dimon from Palm Coast Florida
December 17, 2018
I think this car should cost a lot less money.There is no innovation in the car is very simple everything.High gas mileage in the city for car like this
I had an amazing experience at Mercedes Benz of Encino. The entire staff was extremely helpful and found me the perfect car. I will definately refer my friends and family. Fabrizio and Neil were the best.
Great car in and out
by Marko Polo from Hardyston NJ
October 24, 2018
Very comfortable , great looks, good speed. Easy to drive. Nice to own or lease it. Very professional style. Lots of new updates. 19 " Tires
I am in awe! It was the quickest n pleasant car purchase I have ever done. I love my car. I use to go to House of Imports n now I have found a new home to purchase my MBZ. Thanks Nir, he is a miracle worker!!
W.I. Simonson may not be as flashy as the Beverly Hills or Van Nuys location but the service was so much better and they gave me a great deal. I went to Simonson first but thought i could get a better deal at the BH or Van Nuys location because they are bigger and do "more volume". At the end of the day BH and Van Nuys had a lot of attitude and they couldn't come close to the deal Simonson gave me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Pej from Orange County, CA
November 12, 2018
Not the best design you can get. Low trunk space. Min leg room and min head room. Performance not as expected. Pricing is also hight.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Best crossover vehicle owned
July 6, 2018
Stylish and compact suv. Comfortable vehicle with great handling. Great for an entry level Mercedes Benz SUV. The only drawback to me is that the back seats don’t have much leg room, so people in the front have to readjust for really tall people. Apart from the that it’s an awesome Benz.
I found my perfect car. perfect size and power. great on gas I get around 33mpg. I love the HP and torque meter on big screen .it's sooo
cool. most of the cars these days have all the features but the way it work s in Mercedes is completely different. some thing as simple as air condition. it's freezing cold in summer.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great, relatively affordable car, for a Mercedes
by Musicman from Birmingham, AL
October 18, 2018
Pretty powerful for an in-line 4 turbo charged engine, and I love the look and styling of it. The acceleration response can be a bit slow in the Comfort driving mode, but just throw it in Sport mode and take off. Have only had it for a year and would love to keep it, but potential maintenance costs worry me with it being a Mercedes. Gonna go back to a beater for a couple years and save up some more money.
Totally impressed with the entire experience, especially with our salesman, Jeremey Richardson, the main reason we purchased our vehicle
expecting to be a little bit larger
by Amir from Irvine
January 11, 2019
Everything good, I was expecting to be a little bit more comfortable and have more room
but it definitely worth for what you pay.
The exterior design is great, interior also looks nice.
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