I’d gone in to drive a used Audi A7. I was working with Brett S. He was exceptionally knowledgeable about high end automobiles. I was truly impressed also that as I came in unannounced he had remembered my name from an email previously sent. Great customer service.
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Awesome Benz for the buck!!!
by George from Kissimmee, FL
December 7, 2018
This crossover has all the luxury features you’d expect in a Mercedes and more. AMG wheels, Benz lite logo as you open the door, quality leather and all at an affordable price.
A very knowledge sales representative that was very willing to help me get another Mercedes Benz
by Allforless from Cedar city Utah
December 25, 2018
I saw this in the Mercedes front parking lot and absolutely loved the look of it. I feel the interior could be more plush. Stereo is a B+. We had to purchase the gps. Absolutely love the sun moon roof. Pretty good in town mileage 24+ freeway 33+. Corners like a dream! Really a fun car to drive. All in all for an entry level Mercedes we really like it. Gotta say this was my husband's dream brand and he LOVES it!
Fantastic!!! My wife and I could not be happier with our new CLS 450 purchase and the quality of the overall experience with Mercedes Benz of Littleton! The salesman we worked with, Ken Evans, was particularly outstanding throughout the entire process. From his immediate response to our online inquiry, the quick and convenient test drive set up, the depth of knowledge about the vehicle and ability to answer our questions, through the purchase and pick up process, everything was perfect. A true no pressure experience, we will definitely be back. I would not hesitate to recommend Ken and the MB of Littleton team to anyone. Thank you! Ben and Sarah S.
Wow bang for the buck
by Coolmimi59 from Jensen Beach, Fl
December 13, 2018
I really like it I think I got a great deal and my salesman Robert Anderson was very good and informative. He showed all the little things about the car.
Excellent service experience: top rating for overall customer service including excellent communication by the Service Advisor, the very nice complimentary loaner E350, and quality of the repair.
she's a keeper.
November 2, 2018
I found my perfect car. perfect size and power. great on gas I get around 33mpg. I love the HP and torque meter on big screen .it's sooo
cool. most of the cars these days have all the features but the way it work s in Mercedes is completely different. some thing as simple as air condition. it's freezing cold in summer.
Have been a happy customer for nine years. It is very rare these days to get consistently excellent service anywhere and MB Littleton is that rare case. Courteous and professional staff. A nice facility. Easy to schedule appointments online and excellent communication throughout the entire process. I also have an Audi and it is a nightmare to schedule a service appt there, just up the road from the MB Littleton dealership. Keep up the good work, MB Littleton!
Great, relatively affordable car, for a Mercedes
by Musicman from Birmingham, AL
October 18, 2018
Pretty powerful for an in-line 4 turbo charged engine, and I love the look and styling of it. The acceleration response can be a bit slow in the Comfort driving mode, but just throw it in Sport mode and take off. Have only had it for a year and would love to keep it, but potential maintenance costs worry me with it being a Mercedes. Gonna go back to a beater for a couple years and save up some more money.
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