It is third time my family returning to this dealership to buy a car . I feel like I’m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT
Great car for those who want something practical
by jamesaz83 from Atlanta, GA
January 2, 2019
This car is awesome from a practical and luxury stand point. It has all the great MB features and provides comfort and reliability. We went from a Q7 to this car and enjoy it a lot more.
I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.
I am disappointed in Mercedes GLA 250
by Dimon from Palm Coast Florida
December 17, 2018
I think this car should cost a lot less money.There is no innovation in the car is very simple everything.High gas mileage in the city for car like this
Igor Benderskiy was a pleasure to work with from his internet follow up through the actual purchase. I drove 1.5 hours to purchase my vehicle and avoid doing business with a local MB dealer (where I have purchased 3 vehicles) and it was well worth the drive.
Wow bang for the buck
by Coolmimi59 from Jensen Beach, Fl
December 13, 2018
I really like it I think I got a great deal and my salesman Robert Anderson was very good and informative. He showed all the little things about the car.
I just bought my 5th MBZ (an E350)from Encino MBZ and as before, I was not disappointed. Kris Assad knew exactly how to handle my questions and objections with absolute knowledge and tact besides giving a fair deal. I expect that Kris will be calling me in about two years to get another new car and I won't hesitate to see him...good going Kris!
Awesome Benz for the buck!!!
by George from Kissimmee, FL
December 7, 2018
This crossover has all the luxury features you’d expect in a Mercedes and more. AMG wheels, Benz lite logo as you open the door, quality leather and all at an affordable price.
I had an amazing experience at Mercedes Benz of Encino. The entire staff was extremely helpful and found me the perfect car. I will definately refer my friends and family. Fabrizio and Neil were the best.
sales went the extra mile to assure that my fiance family recieved the upmost service. He provided with muliple options to assure they recieved the best deal.
Great, relatively affordable car, for a Mercedes
by Musicman from Birmingham, AL
October 18, 2018
Pretty powerful for an in-line 4 turbo charged engine, and I love the look and styling of it. The acceleration response can be a bit slow in the Comfort driving mode, but just throw it in Sport mode and take off. Have only had it for a year and would love to keep it, but potential maintenance costs worry me with it being a Mercedes. Gonna go back to a beater for a couple years and save up some more money.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Pej from Orange County, CA
November 12, 2018
Not the best design you can get. Low trunk space. Min leg room and min head room. Performance not as expected. Pricing is also hight.
Mr Kyle Wiens is always beyond professional and courteous.
by Allforless from Cedar city Utah
December 25, 2018
I saw this in the Mercedes front parking lot and absolutely loved the look of it. I feel the interior could be more plush. Stereo is a B+. We had to purchase the gps. Absolutely love the sun moon roof. Pretty good in town mileage 24+ freeway 33+. Corners like a dream! Really a fun car to drive. All in all for an entry level Mercedes we really like it. Gotta say this was my husband's dream brand and he LOVES it!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Best crossover vehicle owned
July 6, 2018
Stylish and compact suv. Comfortable vehicle with great handling. Great for an entry level Mercedes Benz SUV. The only drawback to me is that the back seats don’t have much leg room, so people in the front have to readjust for really tall people. Apart from the that it’s an awesome Benz.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
June 29, 2018
Car is perfect Steven at River Oaks Honda was my salesman very very helpful & also got me the car I wanted...I recommend him to anyone looking to purchase a car ask for Steven Martin at River Oaks Honda.
Found the car in cars.com, called and talked to Mike, he was very informative and helpful.
Made an appointment to check out the car.
It was Mike's day off so Tristan helped us.
He was great, have us all the info we needed to make a decision.
We ended up buying the car from then and the entire process was so easy and smooth.
No sales pitch, no pressure at all, everything you could hope for.
If your looking for a car you should definitely check out this dealership!
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
Very good handling
by TeresaLL from Richmond Hill
December 25, 2018
Great car unexpected, before I have this car I never thought to drive a Mercedes Benz in my life, after driving it, I think I will get another model of this brand in the future.
by ABHIJITH BANGALORE VASUDEVAMUR from Culver City
May 31, 2018
I am a very happy customer. Abel took great care of us from start to finish.
she's a keeper.
November 2, 2018
I found my perfect car. perfect size and power. great on gas I get around 33mpg. I love the HP and torque meter on big screen .it's sooo
cool. most of the cars these days have all the features but the way it work s in Mercedes is completely different. some thing as simple as air condition. it's freezing cold in summer.
It's a pleasure to do business with Rusnak-Arcadia Very professional & friendly & caring Perry goes the extra mile in explaining & helping me to feel comfortable.
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
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