Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
Greetings, I went car shopping at Park Place in Arlington last Saturday to look for a new vehicle. My husband and I were greeted by Mr. Felton Jones, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. Showed our kids to their awesome playroom, which made our decision process a bit easier. I must say that this was my best car shopping experience ever. Mr. Jones was very informative, and he was answering every question of ours patiently. Also, not to mention there was an HBCU connection between both our schools Grambling/Southern???Lol, but nowadays it commonly seen that car salesmen just don???t do enough good job and their only objective is to get money out of your wallet. But, a salesman like Felton delivers an incredible service and gives a very pleasant experience. We will be coming to your showroom for the years ahead. Regards, Goree Wild bunch GramFam
My 2 year hunt to replace my 2004 Infiniti finally ended with the help of Ken. It was a good experience - Ken was patient with my questions and indecisiveness. I never felt pressured - and financing was easier than expected. No hand off to a loan guy. Thanks Ken.
We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
So blessed to have found this place. I wanted a white porsche panamera for under 35K. They didn't have one in stock but I put a $500 deposit down and they found me one in 4 days. It had less miles and a year newer then what i was expecting them to find for me. Talk to fred if your looking for a particular color and they don't have it. He will come thru
Mike Micael (Aman) was my salesman & he was AWESOME! He worked with my husband & I for hours until we all could agree on the perfect car & perfect price. He was kind & patient throughout the entire process. Mercedes even got me a lower APR than my credit union which allowed me to add GAP & a Manufacturer Warranty & still remain in budget. I am very pleased with Mercedes Benz of Plano & will for sure use them again!
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Emmanuel went out of his way to make the buying experience phenomenal. Would recommend him to anyone in the market for a Mercedes! This vehicle is not only our favorite we have ever owned but the path to purchase was literally perfect. Not only was Emmanuel a pleasure to negotiate with, he also drove the vehicle over three hours to deliver it to me; bow and all to surprise my wife! Thank you, sir!
I'm usually nervous at car dealerships. Emmanuel made me feel relaxed, comfortable and stress free. We sat and had small chat over some beverages before any paperwork. Even throughout the paperwork, we laughed and joked as we found many things to connect on. Thank you for a great experience.
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