Jose Ramos the best sales rep in the world. Both the entire team at Benz of Fairfield went out of their way, above and beyond to get me into my dream car. No gimmicks, honest and up front salesmanship. I have no words to thank them all for their hard work. They made sure I got exactly what I wanted. Thanks a mil, I really appreciate all that you did.
I shopped at Driving Image on the recommendation of a friend. I purchased an off lease 2015 E 350 with the balance of the warranty. It was a very easy transaction, and I now have a trustworthy, honest shop to service my vehicle. I have returned the car for 2 service appointments and I am extremely satisfied with quality of the work and cost of servicing my vehicle. The people are easy to work with, professional, and very honest. I said “I don’t want to pay 42,000 for Honda Ridgeline. Kate said, “Keep your old truck and go see Jon he sells Mercedes”. I said, “I can’t afford a Mercedes.” I was Wrong- Great Prices, Great Service, Long time repeat customers.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
North Haven Mercedes Benz is above and beyond. Excellent service, professional, and knowledgeable. I went in looking for a midsize SUV. Michael (sales) and Matt (manager) worked with me and offered the best deal on a plush SUV. Thanks guys!!!
Absolutely great people, especially Don Shepard who was extremely helpful during our buying process. Showroom was awesome and everyone was very professional. I certainly would recommend Mercedes-Benz of North Haven to anyone interested in buying a new or used Benz!!
Thank you for a great experience and a great car!
Pat & Jim Chieppo
We have purchased and leased 15 cars of all price levels. This is the best Mercedes dealership we have dealt with from lease to purchase to service. They always put the customer first and go out of their way to accommodate our busy schedule with servicing. This staff is like dealing with your best friend, they have always gone above and beyond. You’re never just a quick sale herecatmel, NY
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