I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great sales team, service could be better. Received an ezpass violation in the mail for my car they had for the day. They took care of it but the Hassel to get it cleared up was ridiculous. Other thing for those buying an f pace, they but xxxx tires on them. Had to buy new tires after 12000 miles. Absolutely unacceptable for all the money you pay for the SUV.
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
Very pleased with the sale and the level of service
by tonifromjersey from DealerRater.com
December 3, 2018
I bought a 2015 Audi A3 Convertible from Rich at eimports4less and I'm very happy. It was such a simple process and was all over in a few days. I sent an email through the website that I was interested in the car one night and sent the email to see if the car was still available and Rich called me the next day. After we spoke, we suggested that I complete financing form with a deposit. Afterwards, I was approved and could pick up the car in two days. You can't beat that...... The pick up also went smoothly and Rich was very accommodating and thorough. I felt the exchange was honest and didn't feel like I had somehow in the end, been cheated. I would recommend Rich to others in a heart beat!!
I found Rich Otto at Eimports 4Less through TrueCar. I was out of state and needed a car 10 days before leaving out of the country. Rich was amazing at helping me navigate what I wanted and what his dealership could do to help during a very stressful buying situation. I never felt pressure and I learned a lot from Rich. I was impressed by how fast he always got back to me with answers. He and his dealership really worked to try to help me find a car in my price range and get it delivered to me. I did not end up purchasing from Eimports 4Less and Rich, but I really wanted to because they were one of Friendliest dealerships I interacted with. I highly recommend them.
I bought 2012 Subaru Outback recently and it was the best experience i have in purchasing car from car dealer. Nathan did an outstanding job. He take care of his customer to the max. When i test drive the car i notice the inspection due on febuary of 2019, without me asking he take care of it and put a new inspection sticker. The cars they sold in the lot are top quality. I???m getting like Brand new tires, get detail in and out, and they fix the power seat. I will recommend people to buy cars from these guys
Nathan and the eImports4Less crew went above and beyond my needs. The highest degree of professionalism and quality of honest and friendly associate that I look forward to for years of service ahead for all of my vehicle needs. Thank you Nathan!
Wasn???t sure what to expect as I???ve mostly used dealers only in the past. Their inventory was much better than local Audi, BMW or Benz dealers for what I needed. Nathan was very helpful, not pushy, straight talking. They beat the price I got from an Audi dealership on a 328 with even less options than what I ended up purchasing. The trade in and purchase process was simple. Pick up was easy. Nathan even gave me an in service on my 328i X drive as it was my first BMW. They also gave me the number on my trade in that I researched as fair. Overall, I recommend Eimports4less to anyone who???s looking for a high end used vehicle. Ask for Nathan, he???s chill to deal with.
Bought a Cooper from Rich & best place to buy a car in my 42 yrs. No pressure, had it ready when we got there from Ohio. I recommend him if u r on the fence post don't b there r a pleasure to work with. You will not be disappointed. Believe me if he was a bad dealer I would say so. they have so many nice cars there. Go, treat yourself u will b happy u did.
Bought a used 2014 Honda CRV EX-L AWD with about 45,000 miles on it from Nathan 11/3/2018. Prior to purchasing it that day, I emailed questions. Nathan called with answers. He shared the exact price with tax, PA DMV fees, etc. When my wife and I arrived, the vehicle was ready for pickup. It had a new inspection sticker and emissions sticker, as requested. To get the inspection sticker, they had a new set of tires put on the vehicle, at no extra charge, which was a nice surprise. Vehicle was as advertised. Price was as discussed to the penny. Nathan even helped my wife sync her i-phone with the CRV. I subsequently took it to the Honda dealer in my hometown to get fluids changed (oil, transmission, rear differential, and brake fluid). Nothing was flagged amiss by the dealer. I believe it will be a good vehicle for many years to come. I would certainly buy a vehicle from Nathan at eimports4less again.
I purchased a Porsche sight-unseen from Nathan long distance. The sales team accurately described the vehicle condition, answered all my questions and expertly handled the sale. Even the delivery arrangements were handled by Nathan and made simple! The car is everything I expected. I will consider buying from them again!
Hal did a great job finding the car we wanted in the price range we laid out and in even better condition than we could have imagined! Would definitely work with him again!
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