Mike Micael (Aman) was my salesman & he was AWESOME! He worked with my husband & I for hours until we all could agree on the perfect car & perfect price. He was kind & patient throughout the entire process. Mercedes even got me a lower APR than my credit union which allowed me to add GAP & a Manufacturer Warranty & still remain in budget. I am very pleased with Mercedes Benz of Plano & will for sure use them again!
Great service from beginning to end! A friendly reminder be email was given to remind me of my service date and time. While waiting for the service to be completed, I relaxed in the spacious waiting area!
Everyone was really nice and I got the car I wanted! Mike was very knowledgeable about each model of car I was interested in. Also, he let me test drive the cars and pointed out the special features that were inside of each car. Amber and Chris were helpful as well! :)
I just walked in the door when Mike received me with a great smile, he offered me watter before any other questions. I just left the Lexus with a bad test in my mouth, I was ready for fight "his aproche changed my attached" and I ordered my car hopefully I will be home when I drive my car home
Mike and Chris are great to work with, reliable, and great customer service, provide all required information for your purchase and follows up when required. I would definitely come back to their dealership.
Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Emmanuel went out of his way to make the buying experience phenomenal. Would recommend him to anyone in the market for a Mercedes! This vehicle is not only our favorite we have ever owned but the path to purchase was literally perfect. Not only was Emmanuel a pleasure to negotiate with, he also drove the vehicle over three hours to deliver it to me; bow and all to surprise my wife! Thank you, sir!
I'm usually nervous at car dealerships. Emmanuel made me feel relaxed, comfortable and stress free. We sat and had small chat over some beverages before any paperwork. Even throughout the paperwork, we laughed and joked as we found many things to connect on. Thank you for a great experience.
It was great working with Emmanuel. He???s very knowledgeable and always there to help. He was able to get me what I wanted and I felt very comfortable after our sale. He provides excellent customer service. The one thing I hate about car shopping is the Salespaerson you get. Everyone knows they can be very pushy and too aggressive. The case here was very different! Emmanuel knows how to cater to his clientele and that???s very important when you???re in sales. Thank you Emmanuel for getting me exactly what I wanted!
We did everything online, with a trade in, and it was very easy. Emanuel brought over the car (2 hours away) and explained its features. Very pleasant to work with and we???d do that again. Thanks Emanuel and Park Place Ft Worth.
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