We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
Nicest car that I have owned
by The Cleaning Girls, LLC from Angier, NC
December 3, 2018
This car met my needs and was very good on gas. Never had a problem with my car. Is a smooth ride and I felt very safe in it.
I had an emergency situation that required a visit to Mercedes of McKinney Texas. They treated me as if I was a local customer and took care of me and my issue with professionalism!! I truly appreciate their support.
Great small SUV
by Mercedesjmarioh from Morristown NJ
April 18, 2018
All comfort and reliability that comes with a Mercedes Benz with the convenience of a smaller cross over. Met all my expectations and much more.
Fred the Service Manager did a top notch job on processing and overseeing my service experience.
by Jp from New York State
October 5, 2018
This a great vehicle which meets my current needs. It has all the quality that Mercedes Benz offers, plus comfort and so many features! This smaller engine gets better gas mileage, but still has great acceleration. Handles fantastic - great on curves and manipulating through traffic. The instrument layout is excellent. Almost every detail shows MB quality and attention to detail. The interior is luxurious and well appointed. The rear seat is slightly cramped, but smaller passengers and cargo are no problem at all. The only moderate criticism is that the 7-speed automatic transmission is not as smooth on my vehicle- especially downshifting, which has a very mild "lurching" occasionally - - the shifting between gears could be smoother for sure. Still - a great vehicle and I love it.
I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
Very good handling
by TeresaLL from Richmond Hill
December 25, 2018
Great car unexpected, before I have this car I never thought to drive a Mercedes Benz in my life, after driving it, I think I will get another model of this brand in the future.
This is a great dealership; eclipsed only by a really terrific salesperson. Dana has helped me buy 3 Mercedes and every time is more of a pleasure than the last one. Thank you MB Plano!
Lots of Power for a 4 Cyliner
by gch3 from Gonzales, LA
October 16, 2017
The GLA 45 AMG was my choice in my most recent car purchase because I needed a little more capacity, but I didn't want to go full in for an SUV. I also wanted something with get up and go, which the AMG version of this vehicle provided with 355 horsepower generated from the 4 cylinder engine. The car has continued to fulfill my needs. On the up side, the styling is good, the acceleration is outstanding, and it offers a good sound from the exhaust. On the down side, the quality of the components remind you that this is from the very low end of the luxury car maker. But the one truly serious fail is with the tires. The car does not come with a spare tire or jack. It is equipped with an air pump and a can of flat fixing solution. I've had two problem tires so far. The first time I was on the side of a freeway at rush hour and I was not going to try to dig out the pump and solution with cars whizzing by inches away. The second time I was able to get to the dealership. But in each case there is only one tire made to fit the car and it is not in stock anywhere. I was left without transportation for three days awaiting a tire the first time and I live in constant fear that I will encounter tire trouble while on a trip out of town leaving me stranded awaiting a tire for days.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very dependable ride
by Tigermike from Ringgold georgia
December 12, 2018
The suv handles the road perfectly and is a very smooth and quiet. Radio has great sound quality it has plenty of engine power with a turbo charge engine
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
by GLPrint from Northport
November 11, 2018
I hated this car from the beginning, returned for transmission adjustments at least 3 times. Glad it's gone, besides the styling all else was a dissapointment.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
by firstname.lastname@example.org from Orlando, FL
August 26, 2018
Great car plenty of leg room good air conditioning lots of features, leather interior power steering, power windows very large trunk lots of space handles well on the high way.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Good value for the money
by Washinme from Gaithersburg, Maryland
August 25, 2017
The car met my needs in terms of safety and reliability. The price was within the range that I had anticipated spending.
Awesome place to purchase your vehicle. You get nothing but first class treatment. I never had to leave my home in the cold rainy weather. Mike Jones had me to pick out a car online, he got me financed and had things ready less than 24 hours. This how great they are, my car was delivered to my front door the late evening before Thanksgiving . Marco Sarfaraz taken time from his family to make sure I had my new car before the holidays. Mike and Marco great teamwork!!! Amos and I will be buying all cars from Autoflex.
I am disappointed in Mercedes GLA 250
by Dimon from Palm Coast Florida
December 17, 2018
I think this car should cost a lot less money.There is no innovation in the car is very simple everything.High gas mileage in the city for car like this
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Great Entry to SUV/Crossover Vehicles
by Darla from gainesville ga
January 6, 2019
I have only had this GLA 2 weeks, but am loving the drive and maneuverability it offers. I am very pleased w/ this purchase-a first SUV type for me.
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
our weekend pleasure car
by Ducky from plantation, fl
April 27, 2018
we always wanted a luxury car, this pretty much met all our requirements, comfortable, very smooth driving, comfortable, sleek, great color & good on gas
This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted!
by Allforless from Cedar city Utah
December 25, 2018
I saw this in the Mercedes front parking lot and absolutely loved the look of it. I feel the interior could be more plush. Stereo is a B+. We had to purchase the gps. Absolutely love the sun moon roof. Pretty good in town mileage 24+ freeway 33+. Corners like a dream! Really a fun car to drive. All in all for an entry level Mercedes we really like it. Gotta say this was my husband's dream brand and he LOVES it!
Great service and a great price. Tricia took care of us. We switched cars on her at the last minute and they accommodated us with no issue. Great place to test drive several makes and models to see what fits your needs.
BRAND NEW PURCHASE
March 14, 2018
I just purchased this car a week ago. At this point, it looks great and drives well. If it's anything like my old C class, I'll enjoy if for many years to come. I had very little maintenance issues with my old one. Let the good times roll!!
As always everyone at Sewell was so considerate and professional. I was supplied with a loaner car so we could run some errands while it was being serviced and all was done in a timely manner. I would highly recommended Sewell to all of my friends.
50,000 Miles Review
June 28, 2018
After driving this car for 50,000 miles, I certainty would not recommend it to anyone. The ride is extremely stiff, handing is terrible, and after driving the car for 1-2 years, engine becomes so loud even if you do all the services on time. Compared to similar cars from brands like Lexus, Audi or even Toyota and Chevrolet, this car feels very heavy and it seems like it takes so much power just to get the car moving. The interior and exterior styling is only positive thing about this car. Performance and comfort is absolutely terrible and overall I would not recommend this car.
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