The advisor really did not want to listen to my concerns. When picking up the car there was an issue on the control panel - he said that is the way it is and "never trust the instrument panel - it is never accurate" - yes that was his exact quote on a 2017 Mercedes....he became argumentative - very rude.
Paul Santamaria is the best service advisor, he is always on top of every need of the clients, he knows exactly what the car needs and he is always ahead of what i is coming next for your car, there is not enough words to describe how good and professional Paul is, we thanks you Coconut creek for having him as service advisor
I I am a repeat customer and recently purchased a new QX 50. The car is incredible and my sales person, Walter, made the experience pleasurable. I have used the same service writer for three years, Tony Gaye and she has the best service writer I have ever had.
service rep was extremely efficient and constantly kept me in the loop time wise as well as special data as I waited for my car. the entire staff was friendly and very knowledgeable whenever I asked a question. I would happily drive this distance just to have my car serviced at this location.
I had a great experience in MB FLL. The salesman, Jose Talma, was great. he explained every step in the process and gave me what i think is a great deal. He was polite, attentive, knowledgeable and friendly. not the usual aggressive salesman you see in this type of business. he deserves a promotion. the dealership had plenty of nice cars in stock, and even got one for me from a different place in just a few minutes, while i waited in the coffee area. i'm definitely coming back in 3 yrs.
After extensive online research, I went to Univ Mitsubishi in Davie. Freddy H. Idona, was my sales rep. He was extremely knowledgeable, helpful and followed through and made the process extremely pleasant. Would recommend.
AutoNation proves that it really cares about the customer. From the moment we began researching a car to the final signing of our purchase, our experience was wonderful. AutoNation promises to give a good discount on the a cars, and indeed they do. As indicated above, everything about the process has been most enjoyable. We purchased at Mercedes in Delray.Would recommend them immediately to anyone.
Metail had me in and out with a loaner in less than 30 minutes, a great asset to the company she is truly exceptional
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