We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!
Great car. SUV with MB quality
by swirts from Philadelphia
January 7, 2019
Nice size. SUV capability. Great drive and handling.Easy controls.
Great fuel economy.
Drives well in city as well as freeway.
Sound system a pleasure. Apple Play is big plus.
My third purchase over last 7 years from Texas Cars Direct. Each one was simple and seamless. All vehicles as advertised and transactions were fast and easy. Pricing very competitive and vehicles as close to new as possible for pre-owned. Drove 4.5 hours each way and worth it. Highly recommend. Adam is a true professional.
by M.Hatzelis from NEWTON
December 4, 2018
Love the styling and features of this vehicle. Long trips will be more enjoyable. Just the right size to meet our needs for any occasion.
These guys have made buying a used Mercedes as easy as possible - short of being in your home city, as they’re only located in Dallas. However, their inventory of late model (many still under factory warranty) used Benzes is long, and in my case well worth the couple hours drive from Austin. They keep their cars in a big warehouse - not an outdoor lot!
Adam helped me make my GL550 purchase, and this was the easiest car buying experience I’ve ever had.
Love my car!!!
by Oracle from San Diego, Ca
November 28, 2018
I have owned 3 different Mercedes and hands down this is absolutely my all time favorite. I would consider purchasing another as soon as I’m ready & know how much my family & friends are enjoying theirs’
Recently contacted by the dealer due to misunderstanding. Owner was genuinely concerned with "Brake" light appearing in my car so shortly after purchasing. He was great in assisting me and finding a solution. Bought my car without even seeing it in person due to the great reviews by many and the trust I had in Dallas Auto Exchange. These guys are top-notch professionals and will make your car-buying experience great. This was my 1st car, and I'll definitely be getting the 2nd from them as well
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
Most nice car I had
by Fares 1965 from Texas
December 14, 2018
The car met my needs and dreams and very conftable it has all luxuries I’m looking into it all future in side I need to learn more plus the dealer Ecarone was very nice from the general manager Sam to ash the sales person they did a very nice job
Ash was so helpful highly recommended fast service! Will be back when we're in need of a trade in. Loved the computer to pick a car
Solid reliable and safe car with a Brand name.
by MSD fan from Chicago
November 26, 2018
This car is small SUV,with a prestigius name, Very solid feel from opening the door to sitting yin the drivers seat with a quite interier. Acceleration was smooth and quick in city driving but noisy on Highway. Trunk space is tight. Exterior finish is nice.
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
Feels bigger than a compact SUV
by Carman from SC
November 13, 2018
Excellent all around vehicle. Comfortable cabin, good performance, smooth 9 speed transmission. On a 750 mile trip I averaged 32.8 mpg at highway speed of 70mph with some mild stop and go through larger cities. With the advanced drivers assistant package the SUV can drive it self, even in stop and go situations. Its magical.
If more GLC's were equipped with air suspension it would be the perfect car. Most MB dealers just don't know how to equip these SUV's. They always configure many useless options for eye candy and leave out must have options like air suspension and drivers assistance package. Now with Honda raising the bar and equipping all their models with Honda Sensing maybe MB will get the Message.
This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted!
Best ride ever!!!
by SharifromMilwaukee from WI
November 11, 2018
First time Mercedes owner and I now understand why people love them so much! Excellent handling and performance combined with beautiful style. This is the best car I have ever owned! I’ll buy another one!
Great service and a great price. Tricia took care of us. We switched cars on her at the last minute and they accommodated us with no issue. Great place to test drive several makes and models to see what fits your needs.
Excellent choice and Love the style and look.
by jhinton2500 from Raleigh
November 8, 2018
The care meet all my needs and wants. Beautiful color and design. Excellent value. Love the Navi and media and bells and whistles. It will be a great retirement car for me and family.
I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
by Nmadere from Lake Providence, LA
January 3, 2019
This SUV met all my needs!! Comfortable luxury vehicle that’s not to large and not too small. The perfect fit.. Met every must haves on my list!
Great experience. I had no experience with this dealer in the past and being out of town, I really had to trust that they were giving me the right information. Everything was as sold to me and John and staff made it a very easy for me and got me in and out in very short time. I would buy from Passport again!
Absolutely tremendous experience working with John at Passport Motors to purchase a BMW X3 for my daughter. The price was fair. The car was immaculate. All staff members are very knowledgeable. They even taught me things about my own BMW that I did not know. I highly recommend Passport Motors.
John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
by SJC in L.A., CA from Los Angeles, CA.
January 14, 2019
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have bought 3 cars from Park Place, and the buying experience had been great. I would recommend park place anytime for their customer service
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