Evan was awesome! We drove 3 hours after finding the car online. The Sonic Price made it simple - I knew it was a great deal and I didn't have to waste my time haggling to get the price where it should be. Because of the drive, we got in a little late but Evan, Kurt & Anita stayed to help us get everything taken care of. Everyone was friendly and welcoming and Evan was a pleasure to deal with. I could not be happier with my car buying experience!
Evan was a pleasure to work with. So helpful and responsive. He heard our wants and helped me find the perfect car without feeling pressured. My husband and I both commented that the team at Mercedes really exceeded our expectations in the new car buying experience.
Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
By far the best experience and customer service I have ever been a part of. I came to look at 2 cars, the one I ended up driving off the lot did not have a backup cam, which I didn't notice and would have been a deal breaker. I called them the next morning to see if there was anything that could be done. They said bring the car back and we will take care of you. I worked with Brad and Patricia through this process and they were absolutely fantastic to me, they didn't make me feel guilty for returning a car or making a mistake and genuinely wanted to help me get the right vehicle, which they did. The thing that was even more impressive to me, the first vehicle was a Mercedes, the vehicle I ended up getting was a Lexus. They let me bring back the Mercedes at a Mercedes dealership to get the other car I was looking at, a Lexus. This is why their people and customer service is so great, they were not mad I didn't keep the Mercedes, they were excited to see me in the car that make me happy. I would 100% recommend this dealership and these customer oriented people to anyone! They will make you comfortable throughout the buying process and they will genuinely take care of you. Excellent job Mercedes! Excellent job Brad and Patricia! I cannot thank you enough!
by Bill & Janice G from Bluffton, South Carolina
October 6, 2018
Just traveled 550 miles to buy our second auto from Mark Cox at Cox Motor cars in Nashville, Tn. Why you ask? Simply put, the very best car buying experience anywhere! Mark sells mostly really nice vehicles coming off lease that are almost always low mileage and very well maintained. There is absolutely no pressure to buy, just walk around their comfortable indoor facility inspect the autos, take a test drive, and proceed when you are prepared to do so. I would never Be concerned about where the car came from or hidden issues that some dealers might conceal to a buyer. This is truly the very best dealer to purchase your next pre owned luxury auto!
Just a smooth and hassle free experience from start to finish. I think this is the 5th car I have purchased from Mark @ Cox Motors and could not be more satisfied. He stands behind what he sells and makes the transaction so easy I could have probably gotten in and out of there holding my breath. He builds trust and I assume he has a huge return business. A fair trader for sure, take a look.
I recently purchased a car from Mercedes Benz of Nashville. The whole process was seamless. We were introduced to Jan by the Manager Jim. Jan was very professional and thorough in explaining the 2 different models I was interested in. About an hour later, I was purchasing a new car. Within 2 hours we were trading in my old car and driving home in my new vehicle!
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