Regular maint. service on my ???15 CR-V went predictably well
by TSM-RR from DealerRater.com
November 16, 2018
I appreciate Mike Hall, Perfection Honda???s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda???s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Don, Nancy, Schatzi & Wolfgang from Aransas Pass, Tx
July 13, 2014
We had to have our Mercedes Sprinter Motor Home towed to this dealer. From the 1st phone call to the service department they were very courteous and concerned. When we arrived with our vehicle in tow we were assisted immediately by Bryan and Jace, given a loaner car and Jace even went out of his way to call a nearby hotel to make arrangements for us and our 2 dogs for accommodations. Highly recommend this service department.
I purchased a certified car from this dealer. Great communication with the internet sales rep and the finance office. MB offered better financing terms than my local bank. I had a short layover in Albuquerque, the salesman took the car to the airport very early in the morning for a text drive. The dealership was flexible with vehicle delivery (they stored the car for over a month). Only one hitch, I specifically asked (via email) if the car was equipped with Bluetooth streaming audio. They answered "Yes", but in fact the car had Bluetooth connectivity for the phone, but NOT for wireless music streaming. Overall this was a very positive experience, as expected from a Mercedes dealer!
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