Mr Kyle Wiens is always beyond professional and courteous.
Front end vibrates and brakes squeak
by Dismbglc from Larchmont ny
July 17, 2018
Brakes squeak very loud for over a year. Front end vibrates when going over the slightest bump in the road. Front tires wore out at 20,000 miles. Front seat cushion wore a hole in the side and had to be replaced at 15,000 miles. Run flat tires cannot be fixed if you get a flat. 250+tire.
It is third time my family returning to this dealership to buy a car . I feel like I’m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT
Most nice car I had
by Fares 1965 from Texas
December 14, 2018
The car met my needs and dreams and very conftable it has all luxuries I’m looking into it all future in side I need to learn more plus the dealer Ecarone was very nice from the general manager Sam to ash the sales person they did a very nice job
I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.
by M.Hatzelis from NEWTON
December 4, 2018
Love the styling and features of this vehicle. Long trips will be more enjoyable. Just the right size to meet our needs for any occasion.
Igor Benderskiy was a pleasure to work with from his internet follow up through the actual purchase. I drove 1.5 hours to purchase my vehicle and avoid doing business with a local MB dealer (where I have purchased 3 vehicles) and it was well worth the drive.
Love my car!!!
by Oracle from San Diego, Ca
November 28, 2018
I have owned 3 different Mercedes and hands down this is absolutely my all time favorite. I would consider purchasing another as soon as I’m ready & know how much my family & friends are enjoying theirs’
Went to test drive an E350. Was greeted by salesperson shortly after walking in to the showroom and instead of immediately trying to "sell" me something, asked which model I was interested in and then asked me if I'd ever driven one. I replied I hadn't so instead of launching into a sales pitch, he offered me a test drive so I could be sure I even liked the car before we started talking about buying or leasing and pricing. Was very impressed with how I was treated and how easy it was to shop at Silver Star!
by SJC in L.A., CA from Los Angeles, CA.
January 14, 2019
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
Had an amazing experience with Silver Star. I dealt with Ryan Huffman, first through the internet and then in person. Throughout the whole process he was friendly and informative but never pushy. He let me take my time with the decision and was the total opposite of what I expected a car salesman to be like! The rest of the staff was super friendly, and while I was walking around several salesmen approached to see if I needed help. Financing and paperwork was easy to get through ... overall got through the test drive and paperwork in about 3 hours. Much easier and simpler than I expected it to be! Highly highly recommended.
Great luxury car
by Vane from Bronx, ny
December 19, 2018
This car met all my expectations I contemplating getting a BMW, however the Mercedes offers more . This car is comfortable . realiable and good on gas.
Major Motor Cars is a great place to purchase a vehicle. I emailed them regarding a Mercedes they listed for sale. By the time I came in the vehicle I came into was being sold. I was upset at first but was greeted by the owner, Peter, actually the owner's son.
He took me into his office and charmed us. He didn't treat us like a typical salesperson. He promised to find me a similar vehicle to which I thought would be an empty promise. Sure enough he called me two days later to come in a drive the vehicle he had just purchased for me, with no deposit and no strings attached! I felt super comfortable coming down. The vehicle was as described in pristine condition. I was super happy about my decision to do business with Major Motor Cars and would happily refer my friends and family. Peter and his employees are heartfelt, easy going, and friendly to deal with.
by Josie from chattanooga TN
November 13, 2018
comfortable and safety car , especially for woman who does not have good drive experience. I will refer to a friend in the future,
also if window tinted will be perfect !
I leased a 2019 e 450 coupe from WI Simonson. Sam took care of me and provided excellent customer service throughout the process.
Solid reliable and safe car with a Brand name.
by MSD fan from Chicago
November 26, 2018
This car is small SUV,with a prestigius name, Very solid feel from opening the door to sitting yin the drivers seat with a quite interier. Acceleration was smooth and quick in city driving but noisy on Highway. Trunk space is tight. Exterior finish is nice.
W.I. Simonson may not be as flashy as the Beverly Hills or Van Nuys location but the service was so much better and they gave me a great deal. I went to Simonson first but thought i could get a better deal at the BH or Van Nuys location because they are bigger and do "more volume". At the end of the day BH and Van Nuys had a lot of attitude and they couldn't come close to the deal Simonson gave me.
Most luxurious car I've owned
by Mw2ftl from Chicago. IL
January 4, 2019
This car exceeded my expectations in terms of style, comfort, and quality. I had looked around for Glc300 4 matic or an Audi Q5 and I ultimately chose the GLC and I'm glad I did. It doesn't have the top of the tech in terms of the full digital display cockpit but everything else is just amazing. I'm not sure how the reliability will be like but I hope it lasts because I'm amazed with the car
Tony Young - always friendly, always helpful, always does a great job!
Feels bigger than a compact SUV
by Carman from SC
November 13, 2018
Excellent all around vehicle. Comfortable cabin, good performance, smooth 9 speed transmission. On a 750 mile trip I averaged 32.8 mpg at highway speed of 70mph with some mild stop and go through larger cities. With the advanced drivers assistant package the SUV can drive it self, even in stop and go situations. Its magical.
If more GLC's were equipped with air suspension it would be the perfect car. Most MB dealers just don't know how to equip these SUV's. They always configure many useless options for eye candy and leave out must have options like air suspension and drivers assistance package. Now with Honda raising the bar and equipping all their models with Honda Sensing maybe MB will get the Message.
My visit this time was for VIN and Milage verification only.
Everyone was attentive and courteous to my request.
I did purchase my vehicle from this dealer and have had it serviced there too, the attention and care is always excellent.
The best car I ever owned.
by Homie from Lynn, ma
December 27, 2018
It's extraordinary car. One of the most eye catching car on the road yet. The car is super fast and all the option in the car make it so better and fun.
Volkan Sener is always helpful and responds in a timely manner.
Best ride ever!!!
by SharifromMilwaukee from WI
November 11, 2018
First time Mercedes owner and I now understand why people love them so much! Excellent handling and performance combined with beautiful style. This is the best car I have ever owned! I’ll buy another one!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by CD1 from Flower Mound, TX
June 14, 2018
Great size vehicle, safe and dependable. Drivers SUV with none of the harsh suspension feel. Storage is ample , versatile for a night on the town or Home Depot run.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.