The service reps were very courteous and professional Aaron Newman is very attentive, professional, and cares about customer satisfaction. He reviewed my concerns, took time to explain things to me and made sure the courtesy car arrived on time.
The advisor really did not want to listen to my concerns. When picking up the car there was an issue on the control panel - he said that is the way it is and "never trust the instrument panel - it is never accurate" - yes that was his exact quote on a 2017 Mercedes....he became argumentative - very rude.
Professional and efficient Everything was handled speedily correctly explained and of course the price was right A great experience all-round very customer friendlyI was in and out in just over an hour as was promised
Paul Santamaria is the best service advisor, he is always on top of every need of the clients, he knows exactly what the car needs and he is always ahead of what i is coming next for your car, there is not enough words to describe how good and professional Paul is, we thanks you Coconut creek for having him as service advisor
I I am a repeat customer and recently purchased a new QX 50. The car is incredible and my sales person, Walter, made the experience pleasurable. I have used the same service writer for three years, Tony Gaye and she has the best service writer I have ever had.
I live about 2 hours away from the dealership and was interested in a CPO vehicle in their inventory. While working with Fernando Londono, he was responsive, honest and even texted me specific photos of the vehicle to ensure it met my expectations when I showed up to purchase. Likewise, the finance process was efficient!
I have done Business with Mercedes Benz of Pompano for many years and I always get impeccable service in every way. Great Dealership! I am never disappointed whether it is purchasing a new car, used car or for service.
After extensive online research, I went to Univ Mitsubishi in Davie. Freddy H. Idona, was my sales rep. He was extremely knowledgeable, helpful and followed through and made the process extremely pleasant. Would recommend.
I came to this Kia for services and Danilo offered to see if he can get me into a vehicle And sure enough he did he went above and beyond my expecations to get me in a car that was affordable and Be a happy car owner. He was a great salesman and everybody else who was involved to help finalize my deal Alex my insurance specialist Sean my financial specialist was great . I thank him a lot and the manager was a great come in as well they took an experience to another level and I can???t thank them enough . Very happy and satisfied with the car I have .
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
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