With a bit a creative financing Matthew was able to allow me to upgrade to a vehicle that initially, potentially seemed to be out of reach. He also allowed me out get out of my current lease two months early. All the details of turning in my old vehicle were taken care of. I was very pleased.
Great luxury car
by Vane from Bronx, ny
December 19, 2018
This car met all my expectations I contemplating getting a BMW, however the Mercedes offers more . This car is comfortable . realiable and good on gas.
Tony Watson and Mike Valentino in Service department are great to deal with. Did an awesome job on how they made sure my Audi RS5 was fully wrapped in plastic before performing work. It was like a surgical procedure was being done on my car. Tony kept me informed on when my car would be ready and had loaner car waiting for me when I arrived. Just awesome people to deal with.
by CD1 from Flower Mound, TX
June 14, 2018
Great size vehicle, safe and dependable. Drivers SUV with none of the harsh suspension feel. Storage is ample , versatile for a night on the town or Home Depot run.
My vehicle shopping experience was a most positive and enjoyable one! My welcoming received from the greeters, and service from the sales and finance team - all the way up to The GENERAL MANAGER was absolutely amazing ! I drove home with the car of my dreams and a smile on my face! :) Thank you Mercedes Benz of Freehold... You guys are #1 !
Beware-A/C vent under front seats
by Ca runner girl from Newport Beach
May 20, 2018
I have owned the vehicle for 1 year. Driving performance is good, reliability has been good (no problems). The navigation system is difficult to use and frustrating to say the least. I just encountered a problem I never thought I would experience with a vehicle. My phone was in my purse on the back seat when I stopped too fast the phone flew out of my purse and into the a/c vent under the drivers seat where it continued on to its final resting place under my my feet. This was all under the floor board so in order to get the phone out (and stop hearing it slide around) the dealer had to take out the entire seat for which I was charged $393. This is a design flaw in that vent which has two little notches on the side but still leaves a large gap in the middle for stuff like a phone to fall into. My phone was older so it wasn't worth the $393 to get it out but that would have meant years of listening to it roll around under my seat.
Jason was very courteous and nice during the entire buying process. He kept me up to date on everything the delivery was very special. I will be going back to buy from this dealership again and again
by SJC in L.A., CA from Los Angeles, CA.
January 14, 2019
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
John Niejadlik, my Service Advisor, was very professional. He perused my vehicle's maintenance record and discussed the service required at the time. My vehicle was ready in the time he specified which I appreciated.
by Nmadere from Lake Providence, LA
January 3, 2019
This SUV met all my needs!! Comfortable luxury vehicle that’s not to large and not too small. The perfect fit.. Met every must haves on my list!
The service was great. The MB Representative was good and curteous. Time of wait was minimal.
Front end vibrates and brakes squeak
by Dismbglc from Larchmont ny
July 17, 2018
Brakes squeak very loud for over a year. Front end vibrates when going over the slightest bump in the road. Front tires wore out at 20,000 miles. Front seat cushion wore a hole in the side and had to be replaced at 15,000 miles. Run flat tires cannot be fixed if you get a flat. 250+tire.
great service , very accommodating, would get another car from this dealership great people love my new car its great new features which were explained to me very nicely
Love my car!!!
by Oracle from San Diego, Ca
November 28, 2018
I have owned 3 different Mercedes and hands down this is absolutely my all time favorite. I would consider purchasing another as soon as I’m ready & know how much my family & friends are enjoying theirs’
Gel coat was damaged by neighbor sand blasting his fence with my car behind it. I thought that you would best know how to solve my problem. And you did. Thanks for a job well done.
Solid reliable and safe car with a Brand name.
by MSD fan from Chicago
November 26, 2018
This car is small SUV,with a prestigius name, Very solid feel from opening the door to sitting yin the drivers seat with a quite interier. Acceleration was smooth and quick in city driving but noisy on Highway. Trunk space is tight. Exterior finish is nice.
Customer service could only be described as EXTRAORDINARY!
by Car from DealerRater.com
December 3, 2018
Mr. Raj Murjani personally provided EXTRAORDINARY customer service. His time and effort spent discussing my specific request was a EXCELLENT customer service experience for me. THANK YOU Mr. Murjani!
Most luxurious car I've owned
by Mw2ftl from Chicago. IL
January 4, 2019
This car exceeded my expectations in terms of style, comfort, and quality. I had looked around for Glc300 4 matic or an Audi Q5 and I ultimately chose the GLC and I'm glad I did. It doesn't have the top of the tech in terms of the full digital display cockpit but everything else is just amazing. I'm not sure how the reliability will be like but I hope it lasts because I'm amazed with the car
I recently bought the GLC coupe, I wait a long time to get it, super nice standard options! Great performance, the only thing missing is the touch screen it will make ig easier And safer .. this is my 3rd Mercedes and I won’t change these cars for any other vehicle in the market
We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual decision, the service was professional, friendly and very customized. We worked with Lenny, who was brilliant. Very knowledgeable and responsive, and not at all intrusive like so many other car salespeople. 5 stars from us!
by Josie from chattanooga TN
November 13, 2018
comfortable and safety car , especially for woman who does not have good drive experience. I will refer to a friend in the future,
also if window tinted will be perfect !
My experience was excellent at Ray Catena of Union!! I was unsure what I wanted from a new to pre-certified Mercedes but after searching for about a week both online and at other dealerships I knew who I wanted to buy car from....Chris Bradfield. Chris was professional, knowledgeable and always listened to my questions and understood my goals. He politely took me out for test drives and while I didn't buy the brand new Mercedes I did end up buying a pre-owned vehicle which was better suited for my budget. I think Chris is a great representation of the dealership and while I know he was fairly new, he was trained very well and if he didn't know the answers, he knew where to go to get them. I applaud the managment of Ray Catena Union for identifying good talent and giving young professionals (like his brother Nick) an opportunity to grow in the organization. Chris is a real asset to the dealership and I can see him continuing to grow and assume further managment/leadership at some point. Thank you!!
Most nice car I had
by Fares 1965 from Texas
December 14, 2018
The car met my needs and dreams and very conftable it has all luxuries I’m looking into it all future in side I need to learn more plus the dealer Ecarone was very nice from the general manager Sam to ash the sales person they did a very nice job
Miguel was great! He was so helpful throughout my purchase. After test- driving the car I bought, I am positive Autoholding Hillside will be my go-to shop for all my car needs now. Correy Hill and Miguel Pierre where both so helpful throughout the financing process
by GL300 from Las Vegas
April 14, 2018
This car is all I need . It has plenty of room , storage area and very comfort ride. Also get very good gas miles.
I had recently faced an issue with my car. It appeared that I needed to change the oil and some minor electrical fixes. I was lost since the car was new and I had no experience of where to service it. So I called to Auto Holding in Hillside and made an appointment. Easy peasy! Everything was fixed very fast and I must say that the price of the repair was very and very sweet.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Ttunji from Katy, Tx
May 16, 2018
The car was excellent. It was clear and with less than 8000 miles. It had almost everything i wanted in it except for sun roof and navigation. But even with that i still love the car. it was a gift for my wife.
Not Only was Harald knowledgeable which is key when it???s your first time leasing. But he makes sure the does right by you and doesn???t lead you on. His team including Patrick, and their direct supervisor Scott are good guys. Expect nothing but exceptional service when dealing with them. Will definitely be coming back.
Most Luxurious Car I ever drove
by isaacm from Brooklyn NY
January 13, 2019
This car meets all my expectations and exceeds. It has class, posaz, power and sleek. Smooth ride and amazing comfort. Beautiful color royal blue with red and black interior - very sporty and cool!
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
I love the gear options!
by Sherill & CHANEL (Yorkie ’’) from Massachusetts
September 22, 2018
You can go Sport, Comfort and Manual gear- depends on my mood. It’s stylish, classy and sexy. Plenty of space for shopping bags, groceries, transport family.
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