Superb product knowledge and courtesy from salesman (John) to closing "agent".
Vehicle was extremely clean and ready to go when we finished signing.
Smoothest car buying experience I have ever experienced.
Took my car in for regular service. This is a Benz/Porsche/Audi dealership so a certain level of customer amenities is expected. They did a fine job with the service, but for the prices we’re paying, I expect a bathroom door that locks, someone to know the WiFi password, and the food options listed on the menu to actually be available.
I have bought many vehicles in my life. Most of them
were unpleasant experiences, but this one wasn't. The entire Staff was very help, especially Josh. One of the few dealerships who stand behind what they say. Business like it should be.
Our two Mercedes have always been serviced by Mercedes of Melbourne because we trust them to perform superior service on our vehicles. They consistently prove that our trust is well placed because when we take a vehicle in for service it is always returned in excellent condition with all services performed. Adam (our service advisor) has been excellent in recommending and implementing fixes for items that had the potential for causing problems at a later date, thus avoiding unscheduled and unanticipated repairs.
Adam is simply the best. Service Department always delivers. Have been a customer for years. Both bought cars and have used this dealership exclusively. We will continue.
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