I've taken my CPO MB E350 to Von Housen for service since I bought the couple in 2016. The service center staff are professional, knowledgeable, and eager to please. The waiting area has an awesome espresso machine, and when needed, I always get a great loaner vehicle. Will definitely use Von Housen for future service needs.
by Nmadere from Lake Providence, LA
January 3, 2019
This SUV met all my needs!! Comfortable luxury vehicle that’s not to large and not too small. The perfect fit.. Met every must haves on my list!
The team at Mercedes Benz of Sac, do an awesome job. Great to deal with, professional service, and always go the extra mile to ensure an flawless outcome
Most nice car I had
by Fares 1965 from Texas
December 14, 2018
The car met my needs and dreams and very conftable it has all luxuries I’m looking into it all future in side I need to learn more plus the dealer Ecarone was very nice from the general manager Sam to ash the sales person they did a very nice job
I took my vehicle in for service a to be perform and everyone there including Efron was more than accommodating to my needs and services my vihicle require. This dealership by far the best vehicle service department I have ever encountered and would recommend them to anyone.
by M.Hatzelis from NEWTON
December 4, 2018
Love the styling and features of this vehicle. Long trips will be more enjoyable. Just the right size to meet our needs for any occasion.
Took great effort to make sure we were taken care off, before, during and after our purchase. Fatima was exceptional. We would purchase another vehicle from her.
Love my car!!!
by Oracle from San Diego, Ca
November 28, 2018
I have owned 3 different Mercedes and hands down this is absolutely my all time favorite. I would consider purchasing another as soon as I’m ready & know how much my family & friends are enjoying theirs’
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great luxury car
by Vane from Bronx, ny
December 19, 2018
This car met all my expectations I contemplating getting a BMW, however the Mercedes offers more . This car is comfortable . realiable and good on gas.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Josie from chattanooga TN
November 13, 2018
comfortable and safety car , especially for woman who does not have good drive experience. I will refer to a friend in the future,
also if window tinted will be perfect !
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
It's a great car!
by agarcia825 from MOUNTAIN HOUSE, CA
September 22, 2018
I'm not a big car person, but this car and build looks great inside and out. Love the many features that it comes with and it's fun to drive!
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
Brakes squeak very loud for over a year. Front end vibrates when going over the slightest bump in the road. Front tires wore out at 20,000 miles. Front seat cushion wore a hole in the side and had to be replaced at 15,000 miles. Run flat tires cannot be fixed if you get a flat. 250+tire.
Good dealership. John Liu who helped us was super nice and easy to deal with. Will recommend my friends and families to John if they are looking for a Mercedes.
Beware-A/C vent under front seats
by Ca runner girl from Newport Beach
May 20, 2018
I have owned the vehicle for 1 year. Driving performance is good, reliability has been good (no problems). The navigation system is difficult to use and frustrating to say the least. I just encountered a problem I never thought I would experience with a vehicle. My phone was in my purse on the back seat when I stopped too fast the phone flew out of my purse and into the a/c vent under the drivers seat where it continued on to its final resting place under my my feet. This was all under the floor board so in order to get the phone out (and stop hearing it slide around) the dealer had to take out the entire seat for which I was charged $393. This is a design flaw in that vent which has two little notches on the side but still leaves a large gap in the middle for stuff like a phone to fall into. My phone was older so it wasn't worth the $393 to get it out but that would have meant years of listening to it roll around under my seat.
Definitely was skeptical of going to this site for service appointment as it is going thru major renovations. I have to say service from the time I arrived until I left was A+. Sales department great. Ended up upgrading to new Mercedes with Leon in Sales Love my new car
Solid reliable and safe car with a Brand name.
by MSD fan from Chicago
November 26, 2018
This car is small SUV,with a prestigius name, Very solid feel from opening the door to sitting yin the drivers seat with a quite interier. Acceleration was smooth and quick in city driving but noisy on Highway. Trunk space is tight. Exterior finish is nice.
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