Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.
It was my first Mercedes and I met Phil in the shop, he solved what was my concern and treat like his family. He recommended excellent cars for me and it was great experience that I could actually discuss all the specific matters. I will enjoy my drive and my family will, too. I am really thanks to Phil and his entire crew.
I get all my needs taken care of fast. Very courteous and attentive I would definitely recommend this dealership. I feel very confident when I get my vehicle back, I don???t worry because everything I ask or information is given to me regarding my car. Thanks Again
My recent experience with Mercedes-Benz of Foothill Ranch on account of my newly leased 2019 GLC 300 is just as good as it could get. Thus far truly professional to the brand name and like their follow-through in particular be it pre or post execution of the lease. The onboarding process was seamless and Sales Representative Sean Roslon has been a pleasure to deal with...seasoned and well-accommodative unlike some of those with cavalier attitude in my prior experience!
- Overall a smooth sail!!!
Antony and his team are all first rate professionals. I'm happy that I finally found a Mercedes dealership that doesn't play games - and is easy to work with. Great selection, great deal, and very friendly service. We will definitely be back!
Came in last week before the holiday. Meet with my sales Jason Cai. He is very patient and polite . I didnt feel any push sale there. Coming back today with my son and he made it easy and hassle free. Hight recommed Jason Cai
Everybody has been extremely helpful and kind since the start. A big thanks to Junior Magana for taking care of me and thank you to the managers who were very professional and nice. Thanks again Junior for your hard work and kindness 10/10 !!!
I came in because one of my tire???s indicator light signal came on. It was late on a Friday evening. Jeremy helped me get a loaner car because I needed two new back tires. He had my new tires put on Saturday morning and I was out the door by late morning. He is professional, friendly, knowledgeable and customer focused.
Major Motor Cars is a great place to purchase a vehicle. I emailed them regarding a Mercedes they listed for sale. By the time I came in the vehicle I came into was being sold. I was upset at first but was greeted by the owner, Peter, actually the owner's son.
He took me into his office and charmed us. He didn't treat us like a typical salesperson. He promised to find me a similar vehicle to which I thought would be an empty promise. Sure enough he called me two days later to come in a drive the vehicle he had just purchased for me, with no deposit and no strings attached! I felt super comfortable coming down. The vehicle was as described in pristine condition. I was super happy about my decision to do business with Major Motor Cars and would happily refer my friends and family. Peter and his employees are heartfelt, easy going, and friendly to deal with.
excellent service , and being your customer over 16 years
by dr siroos pourarian from DealerRater.com
December 4, 2018
Being the customer of M.B. of laguna niguel for over 16 years , i have been satisfied during all these times AND HOPE TO BE IN TOUCH IN THE FUTURE.
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