I worked with Arnold, he was incredible from start to finish. He met me at the dealership before sales even opened (6:30am) to tailor to my needs. He was upfront, honest and overall genuine the entire experience. Tara in finance also did a great job.
Sent a request for information on a vehicle and Milton G. got back to me right away. I went in and spoke with him and he handled everything with ease. It was the most hassle free car buying experience I have ever had and my wife loves her Mercedes. Thank you to everyone involved for helping make my wife's dream a reality!
Newer dealership that is super friendly and very up front with you. They dont play games like many other dealerships I've visited and genuinely seem to want to land you in a Mercedes for a great price. Kelley is a newer salesman there but was very friendly and knowledgable and I'm glad he was my sales representative.
Kudos to Milton and staff! Great no pressure and friendly service. Extremely pleased with my purchase and the offer for my trade-in. Also the whole buying experience relating to time, was quick, efficient and very professional. Not to mention a beautiful facility and amazing service are. Thank you Milton!
This dealership was absolutely amazing to work with. Mike Tegge, the General Manager even went out of his way to make sure my new lease was as was and uncomplicated as possible! I got the feeling that they treat every customer like family. I would recommend this dealership if you want a great car and great experience!
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I really enjoyed the process of purchasing my Mercedes. Jana was super easy to work with and talk to and without any pressure whatsoever. Simply a joy to work with in fact I was going to go to another dealership when I didn???t initially find what I was working for, but I decided to stay and I found something that I liked because I enjoyed working with Jana. Travis in finance was professional and friendly and knows his craft.
I absolutely love this place.. I stumbled upon this dealership from a snow bird friend of mine that bought a convertible and just raved about the car and experience.. I must say, they didn't disappoint. I came in asked to see a car, the salesman was very helpful and extremely knowledgeable with the vehicle. The entire buying process was explained up front and they stuck to what they said they were going to do. After driving the car, they showed me their service dept where I'll be taking my car in for service. Trust a true skeptical buyer... These guys are on it!!! I felt like this was a very easy car buying experience and would definitely recommend these guy because they are doing it right!!!! Thank you Andy and Mr. James for making an expensive purchase a very easy and seamless transaction, I must say this was the fastest and easiest purchase I've ever made... Kudos guys!!!!
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 24, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
This is the 3rd car I bought from Richard. He is so great to work with and truly cares about his customers. I highly recommend him to anyone that is looking for a new or used car and will go back to him when I'm in the market to get my next car.
Back in the '80's a business associate who had driven Mercedes Benz automobiles for over 20 years told me that some day I would be driving one and added that if I go to Schumacher European they will treat me right, deal fairly, and do their best to place me in a Mercedes.
Some thirty years later his prediction proved true.
I was fortunate enough to speak with Lou Gordon on his cell phone. Since I live in Payson it was important that I get preliminary details handled before committing to a 90 minute drive.
Lou was articulate, polished, and had the bearing of a person who could be believed and trusted. He was obviously a professional who had a career position that was earned rather than granted.
I arrived to the beautiful facility and was greeted by well dressed and refined sales people who directed me to Lou's office. Lou welcomed me, got right to business, and directed other team members to ensure that the sales process went efficiently.
My business partner from years ago steered me right. So now it is my turn to honor his legacy by providing a review which I hope will reach many people. Those who follow his advice, and now mine, will be well rewarded by Lou and Schumacher European for their automobile purchase.
Hands down the best experience! Richard Rollnick helped me find my dream car and helped me get a smoking deal! Iza Shewan in the financing department was the icing on the cake. This is hands down the best staff I’ve dealt with at any dealership.
I had a really good experience working with Richard Rollnick here at Schumacher. While I didn't buy a Mercedes, or even a new vehicle, Richard was up front, honest and very helpful in 'driving' at a fair deal on the vehicle I purchased there. The whole experience, even with a couple of curve balls along the way, was on point.
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