Frank Cardwell deserves 6 stars!
July 19, 2018
Frank Cardwell deserves 6 stars! Having purchased mostly Cadillacs and Lincoln's for over 50 years, we discovered Mercedes-Benz of Knoxville. Frank pleasantly greeted us with sincerity and professionalism. He listened to our needs and desires, gathered all the information pertinent to help us choose our dream car with no haggling, never pushy, no pressure, just simple discussion of what you are looking for in a vehicle. He let us look around, answered all of our questions, demonstrating a mastery of Mercedes-Benz knowledge! The Mercedes-Benz E550 exceeded all of our expectations! It was the best car buying experience ever for this “car guy” who has over 50 years experience purchasing new and used vehicles! Frank expedited every aspect of the sales process in the most pleasant, efficient, and timely manner. Frank Cardwell says what he will do and does what he says...an awesome guy! He made our car buying experience the fun, amazing experience it should be! As we drove away into the sunset...we put the top down and are enjoying the journey! Life is good indeed...but better in a Benz!
Good job Jeff Bender, General Manager! You run an outstanding dealership with the best Service Department ever...”thank you” Gary Evans, superior service by Deb Jones in Finance, and courteous staff that treat you like family! Best in Class Service! We are looking forward to many years of doing business with you. You truly have something for everyone!
Red & Marcia