Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Love the car. Smooth & luxurious drive
by RacSri from Plano, TX
January 7, 2018
I love this car. The size is perfect. Most cars of this level are gettign smaller & more compact in size, but this car is fantastic. The drive is v smooth. The look & feel inside is v good as well.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Most reliable car i owe
by Kevin from Woodland Hills ca
January 7, 2018
This car met all my need . Very roomy , seats are very comfortable.great design.many great futures .
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
June 21, 2018
It’s been nearly a year since I purchased this car, the driving is great. I like the acceleration which is great for a heavy suv. I’ve never had an issue or any complaints for this car.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
perfect car for use . love it
by FRZ from Houston tx
April 3, 2018
we purchased this used car and it was a really good deal. it is a perfect car that you can trust it. it is safe and comfortable.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Great Luxury SUV
by CoryGW from Lexington, SC
February 21, 2018
I will say the GLE is a little dated inside and out, and the GLE 350 4mattic could use a little more power, but if your looking for a great ride this is the SUV for you. Currently have 11,000 miles on it and have had zero issues and just had the first service completed.
Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys
It was perfect.
by Sunny from Los Angeles California
July 1, 2018
Very pleased with vehicle. Reliable and elegant everywhere we went in it got complimented! The process was easy and relaxing. No hassle and stress free. Very Happy with the vehicle! I would recommend family & friends una heartbeat. THANKYOU
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
by cowingsa from San Pablo, Ca
June 12, 2018
There is defect in the acceleration in stop and go traffic or parking or making a turn. On occasion when you depress the accelerator the car will not respond.
Laurence was very professional and he got me in the car of my choice in less time. he addressed my concerns. Even though they were undergoing construction. All the sales men/women were smiling as they said hi to me.
I went here to buy a car after work. Not only I found the car that i like. It was in great condition at the best price I found. The dealership made sure that my car was perfect cause I have an for the smallest detail. But none of this wouldn’t be possible if it wasn’t for my salesman Pierre Russell. He went to extremes to make my experience the best. I would by the next 10 cars from him and I will recommen to anybody
I dread car shopping; but, Kenneth Hughes at MB Sugarland made my buying process stress free and easy. After months of shopping, I knew what make and model car I wanted and could have purchased at other dealerships in the area; but, decided on MB Sugarland due to Kenneth???s professionalism and knowledge. He guided me through every step, was responsive to every question, and got me the car I love within my budget. Thank you for an enjoyable process.
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