I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
It was perfect.
by Sunny from Los Angeles California
July 1, 2018
Very pleased with vehicle. Reliable and elegant everywhere we went in it got complimented! The process was easy and relaxing. No hassle and stress free. Very Happy with the vehicle! I would recommend family & friends una heartbeat. THANKYOU
Great experience. I had no experience with this dealer in the past and being out of town, I really had to trust that they were giving me the right information. Everything was as sold to me and John and staff made it a very easy for me and got me in and out in very short time. I would buy from Passport again!
Great Car to own. Individual Experience Great.
by Angela from Tyler, OH, FL, were family are living
November 22, 2017
A great car to transport my family to any way in the world safely, and it will last the family a very long time.
Absolutely tremendous experience working with John at Passport Motors to purchase a BMW X3 for my daughter. The price was fair. The car was immaculate. All staff members are very knowledgeable. They even taught me things about my own BMW that I did not know. I highly recommend Passport Motors.
The Golden Rule still applies here: All was Superb
by Paraficionado from Abilene, Texas
April 23, 2018
Ben is the consummate gentleman: very calm, low pressure, helpful & informative, respectful, truthful, and treats you the way you only wish you were treated everywhere else.
We drove over 200 miles to trade for a low mileage BMW, which was just as beautiful as the pictures and Ben's description led us to expect. The entire staff treated us like long lost family. The early morning temp was chilly so they promptly turned up the heat for my poor wife.
We had described our trade-in honestly to Ben and the entire transaction wrapped up efficiently and exactly as we had previously agreed. We opted for an extended warranty because the BMW is such a jewel - and Ben had a legitimate after-market warranty program which was reasonably priced. Where can you find a business that conducts a trade like that?!
After the sale, Ben followed through on every commitment he made. He was totally honest and upfront all the way.
When our factory warranty runs out we will plan service calls & repairs with Passport Motors - you can count on them. Thanks to Ben and all his staff!
Highest recommendation all the way and FIVE Stars!!
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Never thought I would buy a pre-owned Ford F-150 from a Porsche dealership, but I did! Chris Allen went out of his way to accommodate my schedule. The vehicle was nicer than comparable ones I looked checked out at other Ford stores. I was a little apprehensive about going in the Porsche store to buy a $30K truck but everyone there made me feel welcome and pleased I was buying this vehicle. Suzanne in the business office had everything ready to go and I was on my way in no time. They don't keep many pre-owned off brands on the lot, only the best ones! Worth checking out for sure! Thanks for the great buying experience!
June 21, 2018
It’s been nearly a year since I purchased this car, the driving is great. I like the acceleration which is great for a heavy suv. I’ve never had an issue or any complaints for this car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love the car. Smooth & luxurious drive
by RacSri from Plano, TX
January 7, 2018
I love this car. The size is perfect. Most cars of this level are gettign smaller & more compact in size, but this car is fantastic. The drive is v smooth. The look & feel inside is v good as well.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most reliable car i owe
by Kevin from Woodland Hills ca
January 7, 2018
This car met all my need . Very roomy , seats are very comfortable.great design.many great futures .
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I have been looking to purchase a BMW and had searched for quite sometime. Finally found the perfect car at Broadway Auto Group. Max was wonderful to deal with and very patient with me and all of my questions...I had quite a few since I live out of state. He answered all of them thoroughly and responded to me in a timely manner. Completely enjoyed the smooth car buying process, my beautiful car and the ride back to Florida! Thank you Max! I will definitely be a repeat buyer.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
perfect car for use . love it
by FRZ from Houston tx
April 3, 2018
we purchased this used car and it was a really good deal. it is a perfect car that you can trust it. it is safe and comfortable.
Ash was so helpful highly recommended fast service! Will be back when we're in need of a trade in. Loved the computer to pick a car
Great Luxury SUV
by CoryGW from Lexington, SC
February 21, 2018
I will say the GLE is a little dated inside and out, and the GLE 350 4mattic could use a little more power, but if your looking for a great ride this is the SUV for you. Currently have 11,000 miles on it and have had zero issues and just had the first service completed.
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!
by Go Tigers from Baton Rouge, LA
June 25, 2018
WOW! What a great automobile! This is our first Mercedes, and we are blown away with the comfort, style, and driving experience. Now that we are spoiled, this Mercedes won't be our last.
My third purchase over last 7 years from Texas Cars Direct. Each one was simple and seamless. All vehicles as advertised and transactions were fast and easy. Pricing very competitive and vehicles as close to new as possible for pre-owned. Drove 4.5 hours each way and worth it. Highly recommend. Adam is a true professional.
by cowingsa from San Pablo, Ca
June 12, 2018
There is defect in the acceleration in stop and go traffic or parking or making a turn. On occasion when you depress the accelerator the car will not respond.
These guys have made buying a used Mercedes as easy as possible - short of being in your home city, as they’re only located in Dallas. However, their inventory of late model (many still under factory warranty) used Benzes is long, and in my case well worth the couple hours drive from Austin. They keep their cars in a big warehouse - not an outdoor lot!
Adam helped me make my GL550 purchase, and this was the easiest car buying experience I’ve ever had.
Most beautiful and comfortable car ever.
by Libellule from Edmond, OK
April 30, 2018
Very comfortable and roomy. Love the class of this car. We test drove tons of luxury cars before we selected this one and none of them even came close.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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