Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
They treat you like royalty! Awesome place!! We recommend David Ward hands down!! He is very accommodating, very knowledgeable, and extremely personable. We told him what we were looking for and found the exact vehicle!!
The service department is excellent. I'm very impressed with Mo, service advisor who took care of every need when my panamera was in the shop and extremely blessed that when I asked for a recommendation on someone is sales he referred Alycia. Her knowledge, enthusiasm and passion for what she does is top notch. I will definitely recommend both Mo and Alycia for anyone looking to purchase a porsche or for maintenance of their vehicle.
I was ready to purchase a new car and wasn???t sure what car I wanted. I had a Ford so I started at Ford and after 2 visits decided not to go back. Then I went to BMW and decided immediately not to return. Both do to lack of interest in my business. I also had appointments at both dealerships when I went in. Disappointed I decided since I was out looking I would stop in the Mercedes dealership. No appointment just looking and then Angelos greeted me kindly and showed a sincere interest in helping me find a new car. I wanted to get out of my large SUV and into a smaller sportier car since I???m an empty nester. He took time listening to my needs and was diligent in making the transaction happen. I???m very happy with my purchase and the experience. Customer for life!!!!
I have purchased 2 Mercedes from this dealership and had a previous Mercedes serviced at the Dallas location. Ramzi sold me both of my vehicles. He made my purchasing experience seamless. He walked me throughout the process and was very thorough with making sure I understood everything. He never made me feel pressured and allowed me to make sure I got what I wanted. Ramzi will always be my go to guy!
I never write reviews or take surveys, with that being said I felt compelled after my experience at Parkplace Motors. My sales representative Jacob Eisenberg was very knowledgeable with the inventory at Parkplace, he was very patient with me and my wife pulling up several cars for us to look over. He answered all of our questions which was very helpful for us to zero in on the car we purchased. Jacob and the staff at Parkplace made our experience purchasing a vehicle absolute best we ever had. Thank you Jacob!
Charles (and Grant) made this experience the best. Smooth, easy, able to make the deal I needed. Did not try to sell me something I did not need and gave me pros and cons fo the vehicle I chose, very refreshing. The cons were very few and the pros far outweighed them. I recommend you ask for Charles and you will not regret it.
I would like to start by Thanking Jacob Eisenberg for his transparency, effectiveness, and great customer service skills. From the moment I contacted the dealership to the moment I drove home my experience was extremately pleasent. After looking for a Pre own AUDI Q7 for weeks, I came across the right car at Park Place Motor Car Mercedes in Texas over 1100 miles away from my home town Orlando! I have to say that the level of transparency and sincerity as well as the effectiveness from Jacob encouraged me to fly in and do business with this dealership. From the moment that Jacob picked me up from the Airport, to the moment I drive home he was concerned about my satisfaction with the car, He went out of his way to ensure that the car was properly serviced, professionally detailed and ready to be delivered! I would like to thank the rest of his team who did all the work behind the scenes, from his sales managers, finance director and his service crew who stood behind their motive to make sure I had an excellent buying experience! Thanks Jacob!
I traveled to Dallas out-of-state to inspect and buy a pre-owned Audi which I saw on their Car Gurus website. My contact was Bobby Howard who was very knowledgeable about the car, and who went over and beyond to take extra photos and videos to further enhance my perception of the vehicle. Bobby kept in contact with me and also met me at the airport. The preparation of the car was excellent - it had been put through the dealership internal detailer and was perfect. Overall, a great buying experience.
Doug made our car buying experience the best ever! He provided great customer service that meet our car buying needs. His attention to detail and professional service minimized a lengthy process we have experienced in the past through other car dealerships.
Greetings, I went car shopping at Park Place in Arlington last Saturday to look for a new vehicle. My husband and I were greeted by Mr. Felton Jones, who made us feel comfortable at the showroom and he showed us around and guided us through the available cars there. Showed our kids to their awesome playroom, which made our decision process a bit easier. I must say that this was my best car shopping experience ever. Mr. Jones was very informative, and he was answering every question of ours patiently. Also, not to mention there was an HBCU connection between both our schools Grambling/Southern???Lol, but nowadays it commonly seen that car salesmen just don???t do enough good job and their only objective is to get money out of your wallet. But, a salesman like Felton delivers an incredible service and gives a very pleasant experience. We will be coming to your showroom for the years ahead. Regards, Goree Wild bunch GramFam
My 2 year hunt to replace my 2004 Infiniti finally ended with the help of Ken. It was a good experience - Ken was patient with my questions and indecisiveness. I never felt pressured - and financing was easier than expected. No hand off to a loan guy. Thanks Ken.
I had an emergency situation that required a visit to Mercedes of McKinney Texas. They treated me as if I was a local customer and took care of me and my issue with professionalism!! I truly appreciate their support.
Appointment for loan car was easy. My service Tech Gabe always listens and fixes my issues, no matter how small. Customer service is always outstanding.
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