Steve was my best salesperson ever! He was knowledgeable, respectful and kind.
He truly made my buying experience flawless.......actually the entire team made me feel welcomed and crazy important!
Well, first of all we own a 2019 GLC300W4.
by Richard from Plains
December 9, 2018
Everything is as promised smooth acceleration, smooth ride and quite comfortable. Takes a little getting use to all the gauges and dials but I'm 70 years old and little by little it's starting to come to me. I will say backing up is a new experience, my last car had sensors that warned me when I was getting too close to an object behind me , hopefully in time I'll get use to this too.
service rep was extremely efficient and constantly kept me in the loop time wise as well as special data as I waited for my car. the entire staff was friendly and very knowledgeable whenever I asked a question. I would happily drive this distance just to have my car serviced at this location.
by BBP Burg from Harrisonburg, VA
December 24, 2018
A true joy to drive. Comfortable and quiet. This is my go to vehicle for traveling. Not as much leg room in the back seats as my F150 Quad but much quieter.
I had a great experience in MB FLL. The salesman, Jose Talma, was great. he explained every step in the process and gave me what i think is a great deal. He was polite, attentive, knowledgeable and friendly. not the usual aggressive salesman you see in this type of business. he deserves a promotion. the dealership had plenty of nice cars in stock, and even got one for me from a different place in just a few minutes, while i waited in the coffee area. i'm definitely coming back in 3 yrs.
I Love my car!
by LevelOne from Arnold, MD
November 28, 2018
This is the best car I’ve owned. I grew up on Mercedes’s Benz but this is the first I’ve bought. Drives beautifully, quiet and smooth. Not one complaint.
My experience was excellent. Ray Ragnacci was incredibly knowledgeable about every car and I could tell he was the right person to help me! He knew stats on every car and was great to deal with from start to finish. I would recommend Ray R. to anyone interested in purchasing a car!
Very good car
by micarro from houston, texas
August 28, 2018
Great, has everything I was looking for, comfort, reliability, look, and very good safe rate. Good size, not small and not a big vehicle, has a very nice ride.
Literally the fastest I’ve ever been out of a dealership. Absolutely painless, all the guys that work there are great, we had some good laughs! Ray was very knowledgeable and helpful! Thank you so much, I love my new car!!!
Purchasing a new car should be an exciting, drama free, straight forward , unintimidating process...and that’s EXACTLY what my experience at Mercedes Benz Ft . Lauderdale was, thanks to Micheal Allen and Raymond Ragnacci. If you’re looking to purchase a Benz or top-flight used vehicle look no further than here. And don’t worry about feeling pressured into anything when it’s time to sign, if the other Finance Managers are anything like the one we worked with, Richard Lopez, you are in good hands, and will leave out feeling better than when you came in...Happy Shopping! 5-Stars for Mercedes Benz Ft. Lauderdale and 5-Stars for all the folks we worked with (mentioned above). A huge thank you to these guys for exemplifying what it means to be consummate professionals and helping my husband and I drive away very happy people!
Salesman was great BUT I was not happy at all when I went to the finance department and they DROP the service agreement prices on you . It should of been included in the net monthly lease payment not a hidden ad on surprise.
I live about 2 hours away from the dealership and was interested in a CPO vehicle in their inventory. While working with Fernando Londono, he was responsive, honest and even texted me specific photos of the vehicle to ensure it met my expectations when I showed up to purchase. Likewise, the finance process was efficient!
Regular service, done in a timely manner with a loaner to drive. Service advisor was helpful in the process. Car is in good shape.
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