Excellent experience with Tai
September 9, 2018
I have had my eye on a GLA since May. Getting new cars is nothing new to me, as I am a guy that likes a new car every three years. I decided to head down to Mercedes Benz after I had done some online research on the GLA line. I have to admit after seeing them in person and a test drive I am extremely pleased.
Before my trip to the dealer, the salesperson, Tai did a superb job in getting to know me, finding out what my wants, needs, and must-haves were. I have not come across many in the business that does all three, usually they focus is on what you want. Upon my arrival, she had a GLA parked out front ready for a test drive. All we had to do what get in and go. During the test drive, I found her very knowledgeable about not only the GLE but Mercedes Benz as a whole. After two test drives, I was hooked and wanted to see if a deal could be made. This is where Tai once again stands out from any other salesperson I have had. She gathered all the correct information correctly the first time, to include everything needed for the trade-in valuation. This has never happened to me before. Everywhere else there always seems to be something they missed or something they didn’t annotate correctly. Tai was perfect first time.
Unfortunately, the numbers were not right for me to go forward with the GLA. Nothing that Tai or the dealer could do. The good news is I know where and who I am going to for my next purchase. Mainly due to Tai, but also the excellent experience at Mercedes Benz of Denver.