We stopped by MB of EDH after we got a low tire pressure indication. They determined that we had run over a nail and promptly repaired the tire while we waited. Dan Clark was our service rep and he kept us informed throughout of the status of the repair. Additionally, because we were newcomers to EDH, Dan didn't even charge us for the repair. We'll definitely be back to MB of EDH when we need any service for our ML400.
James did an outstanding job with our Euro delivery order last summer by providing a loaner car because 2019 model was not available at the time needed. His straight to the point approach, great customer skills and smooth transaction made us bring our friends to MB of Rocklin. They ended up buying a similar car!
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I've taken my CPO MB E350 to Von Housen for service since I bought the couple in 2016. The service center staff are professional, knowledgeable, and eager to please. The waiting area has an awesome espresso machine, and when needed, I always get a great loaner vehicle. Will definitely use Von Housen for future service needs.
I bought two cars from them, both times it was a pleasure to work with Niello VW staff. I got my first used car in 2015 and had no issues with it, yesterday I trade in my old car and got another used vehicle for a great price. Planning to go back there in few years to get another car
I took my vehicle in for service a to be perform and everyone there including Efron was more than accommodating to my needs and services my vihicle require. This dealership by far the best vehicle service department I have ever encountered and would recommend them to anyone.
Definitely was skeptical of going to this site for service appointment as it is going thru major renovations. I have to say service from the time I arrived until I left was A+. Sales department great. Ended up upgrading to new Mercedes with Leon in Sales Love my new car
Chad, makes you feel like he has known you forever, friendly, professioanl service.From the beginning of your dealing until you have received your vehicle he follows up to make sure you are 100% satisfied.
This was our initial service (10,000 miles) after purchasing the GLS450. Following the service, the vehicle???s on-Board computer was not reset, which required the 2nd visit.
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