Cassie did a great job helping with us being from Indy and needing to make sure the truck was what we wanted before making the drive up. The only disappointment was they did not fill up the vehicle and the detailing was fair.
Had a wonderful buying experience with this dealership. I was fresh out of college with little credit history, Mercedes Benz did everything in their power to help me. Thanks to their commitment, I was able to purchase my first car without a co-signer. The business manager, Nadeem Baig was wonderful! Since this was my first purchasing experience, he explained every process and focused on what was best for me and my financial situation. Not only did their business department go above and beyond, but their sales consultant, Milton Bouger was amazing!!! He was able to work with my schedule and explained every detail the car had to offer. Even 4 months after my purchase, Milton still contacts me to check up on me and the car. Wonderful business with wonderful staff. I would highly recommend!!
Brett from this dealership was very helpful answering our questions, giving us plenty of time to look the car over, working with us to get a good price, and wasn't pushy. The paperwork was handled very quickly . The whole process of looking over the car, test driving, and paperwork only took an hour and a half.
Arrived early for appointment, but that was not a problem. Service manager was very friendly and came out and explained why the repair was more complicated and was taking longer then expected. All my technical questions were answered and I had no concerns. It was well worth driving 2 hours from Indianapolis to know the service was done properly at the highest level of compentency.
Each visit to MB of FW leaves me feeling satisfied. The crew takes the time and initiative to not only make sure my car is properly taken care of, but also that I am fully informed of their suggestions and changes. They make dealing with our cars understandable for myself and my family. I feel at ease knowing that my car is being taken care of in a precise and thorough manner.
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