I needed some parts replaced on my 2015 ML3. Service was excellent. Got a loaner car even though service was done in a satisfactory time. They serve you a 2 course breakfast and lunch everyday while you wait. No dealership does that. Employees are always courteous and anxious to please you. I would go no where else. You can get your car washed every day! I live a bit far from Orlando so I only use my VIP benefits three times a year. Free ride to the airport and you can leave your car parked at the dealership for the duration of your trip. Facility looks like a resort. What more could you ask for?
Recently leased a 2018 GLC 300... Sal was my sales associate who assisted me in the process... He listened to what I was looking for and found the perfect car to meet my needs. His experience with the product line combined w/Nancy's finance background made this one of the easiest vehicle shopping experiences I've had. I'm currently in my fifth Mercedes Benz and this was my first purchase from MB of South Orlando - although I have serviced my previous MB's there for the past several years. They have a new customer for life!
To: Chasity Mathers, Service Department, Mercedes Benz South of Orlando
We are very grateful for you kindness and expert help.
Each time we come to Mercedes Benz of South Orlando we know that we will receive excellent service.
You and your colleagues make the difference!
Thank you so much!
Eugenia and Alexander Suslov
Clients of Mercedes Benz of South Orlando since 2007
I called to inquiry about a GL 550 for a friend of mine. I spoke to Steve Allen and we were able to make the deal happen in two phone calls. Steve put me in touch with Imran (Sales Representative) to complete the paperwork and set up delivery from Orlando to Lakewood Ranch Fl. Imran is a true professional and the purchase and delivery were perfect. I will definitely be back when we are in the market for another vehicle.
The staff was courteous, friendly and there was no pressure. They were helpful, prepared and had a smooth operation. The operation itself goes above and beyond with their customer service, their incredible atmosphere and all the additional amenities they offer.
Terrance Lee was amazing to work with. I had a great experience at this dealership. Everyone was friendly and helpful. I love my vehicle. Terrance was so attentive and professional I did not feel the pressure that you would feel when you are purchasing a vehicle. Thank you Terrance for making my experience memorable.
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