Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
I just wanted to see how good it drove ,I was good
by B. Dowdell from Hampton,Ga
January 14, 2019
It would be a car that i could see me having ,if i was still looking .I,m happy with my purchase .The condition of the car was perfect and well taken car of and the permafinish made the difference
we were greeted by the nicest person on earth, they appraised our car while doing the walk around their dealership. My boyfriend ended up leasing a sweet Benz. Ask for Teddy and kevin when get there, super easy buying way.
Well, first of all we own a 2019 GLC300W4.
by Richard from Plains
December 9, 2018
Everything is as promised smooth acceleration, smooth ride and quite comfortable. Takes a little getting use to all the gauges and dials but I'm 70 years old and little by little it's starting to come to me. I will say backing up is a new experience, my last car had sensors that warned me when I was getting too close to an object behind me , hopefully in time I'll get use to this too.
Accolades for Max Lofaro
I have just taken delivery of a 2017 550 SL and I am enjoying the car very much.
This is the fourth SL 550 that I have gotten from Mercedes Benz of Marin with the sales representative being Max Lofaro.
I write this to exclaim how pleased I have been with the service provided by Max Lofaro. He is the reason why I have repeatedly leased vehicles through your dealership. His patience, professionalism, diligence, pleasantry, knowledge, attention to detail represent the reasons for my continued patronage at your dealership. I wanted you to know how pleased I have been and to request that you thank him for me.
Very truly yours,
James W. Blackman
Very beautiful luxury car
by Kfer from Daly City
November 26, 2018
I love all of the features this car has. Very reliable to drive and very comfortable and smooth while driving it along with the safety that the car offers.
by Diana and Richard Shortall from San Anselmo, California
June 21, 2017
We recently leased a MB 2017 B250e electric drive vehicle. Max Lofaro was our sales consultant. We want to congratulate Max for providing us with excellent, honest and unparalleled service, Max knowledge and attention to detail far exceeded our expectations. He provided us with a great product for what we consider a tremendous price. We have bought MB vehicles for sometime and for sure we will go back to him always. We strongly recommend him If you are thinking of leasing or buying a Mercedes.
by PrincessV from Durham NC
August 28, 2018
My car has a beautiful interior & exterior with great technology!! It provides plenty of cargo space & very comfortable with easy smooth driving. Love it????
I was looking for new Mercedes E300 for my wife and came across to work with "Price" internet manager at Mercedes of Marin what a great person, Great customer service, Great deal he made me ..... In simple words, "Price" is the best. Can't think of anything bad. She is very happy.
Very good car
by micarro from houston, texas
August 28, 2018
Great, has everything I was looking for, comfort, reliability, look, and very good safe rate. Good size, not small and not a big vehicle, has a very nice ride.
I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .
I love my new ML oops I mean GLE!
August 13, 2018
Car is great. Love it. Reminds me of my previous two MLs. Glad I made the decision. Only issue is that it’s not that great in gas but I will deal with it. I’m satisfied.
Ricky gave us quality assistance to find our next car...AN SUV !!!!We are ready for our move to Montana, all seasons to go...especially the SNOW!!!!
We love you Ricky!!!! Thank you for making sure we will be safe when we drive.
With Warm Regards,
Christine & Jim
We purchased a CPO C250 from a nice sales lady named Veronica Cheung the other day. She is fair, patience and professional, She made a stressful process a pleasant one. Although the detailing job of the C250 was not perfect, there are quite a few slight "noticeable defects"....worn-out volume switch on the steering wheel, dried excessive wax on cravasses of the body, some chipped paints, dusts on some internal area...etc. With the assurance of the Purchasing Manager and Veronica, I am sure all these minor things will be taken care of when I bring my car in when the promised part arrives. Kudo to The Mercedes Benz of San Francisco managment team, you folks really understand what Great Customer Service is ! PS. The ladies at the reception desk are very pleasant and helpful too, excellent first impression!
This is a fancy dealership being a Mercedes-Benz. However, their communication is really missed up. A car showed as available on their website. So, I inquired about it. Then, they called me again and said it was sold. A few days later they called me and said: guess what, we got a very similar car if I'm still interested. I go to the dealership and it is the EXACT SAME car. I meet a very nice salesman who helps me with a test drive. The next day, I get the customary followup call from the salesman. Later, the "internet sales" contact me if I had an questions and I asked about the best price for the car; and they said: "which car?". Hello!!! It is the car you are contacting me about! Their "internet sales" department needs to work on their communication. It is pretty missed up. Don't even bother with their internet sales. The on-ground salesmen are great.
I had searched long and hard for a 2011 Mercedes Benz E350 BlueTec. They are rare and hard to find in a good quality car. When one that looked like an excellent candidate surfaced in the cars.com search engine, the people at Mercedes-Benz of San Francisco went above and beyond to get us the information we asked for and needed to make an informed decision about the car. The staff worked after hours to secure our confidence that this car was the one I had been looking for, so I made the 300 mile drive on a Sunday to make it happen. I was greeted warmly and everyone there was professional, efficient and they treated me with courtsey and respect. The car was all it was advertised to be and even more, and the decision to purchase was an easy one. They assisted me in finding financing at favorable terms. After the sale an associate spent nearly an hour with me teaching me how to use all the features of my new car. If there was anything at all I was dissapointed with, it would be the offer extended for my trade-in. However, it was not out of line with what I had been offered by other dealers. The dealership is a beautiful building with a bright and inviting atmosphere. In summary, I am very, very pleased with my new E Class, and I would highly recommend Mercedes Benz of San Francisco to anyone shopping for a car. I had a great experience and feel like I got an excellent value for the car I purchased.
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