Used 2024 Mercedes-Benz GLE 350 for sale near Coppell, TX

Just finished another service visit on my M8 and as always, Nathan Meyers was great. Friendly, always on time, very knowledgeable and went out of his way to explain what was needed. There is simply no better place if you own a BMW. I will always come here for service. Thanks Nathan

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Go see Shola. He went above and beyond to take care of us and earn our business. Top notch customer service all around. Definitely recommended!

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

Brandon helped out my wife and I and he was an excellent person to deal with. We could not come to terms on the Lexus LS 460 but the experience was great. We just were not in the financial position to purchase a car that needed $2,400 in structural repairs right out of the lot.

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live

Tom Caufield was AMAZING! He helped me purchase a car for my mom who lives in Texas while I was in Virginia. He went above and beyond, taking the car for my mom to test drive, helping me through the loan process, and finally dropping the car off to my mom in spectacular condition. I dealt with about 7-10 dealerships prior to working with Tom and no other dealership was willing to go the extra mile to ensure that my elderly mother was accommodated while I was hundreds of miles away. The whole process took about two weeks and the entire time he was nothing but patient and always available to answer all of my questions. My mom and I are beyond grateful for coming across Tom and his exceptional customer service. This is our go-to place from now on. Thanks again Tom!

Truly a great experience. Jason made the process very smooth and fair. I knew my credit wasn't perfect, but Jason worked hard and took care of me. I recommend this dealership to anyone.

Knowledgeable technicians and timely updates on completion of work to be done. Pleasant environment. Prompt information on details.

This is a fantastic dealership. Your mechanic, Jeff LaGrua always knows what needs to be done to repair my vehicle and he is so pleasant to deal with.