Used 2024 Mercedes-Benz GLE 350 for sale near Parker, TX

Professional, helpful. I was treated with respect. Steven took time to answer all my questions.

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

On this day, I had the pleasure of experiencing exceptional customer service, which enabled me to acquire the vehicle of my aspirations, the G Wagon EV truck. I extend my sincere gratitude to Amir Zamanian and Doug Burton for their outstanding assistance. Without reservation, I shall enthusiastically recommend their impeccable customer service to others, and I look forward to future interactions with their esteemed establishment.

They were super nice and very helpful. They tried everything to help me get the car that I wanted. My credit is just too poor to do anything at the moment.

Richard Ancheta is the BEST SERVICE ADVISOR on the planet, always helpful, friendly, knowledgeable!!!!!

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

I had a great experience! I worked with Shawn, he’s was wonderful. Authentic, responsive and most importantly kind. I never felt pressured to purchase anything. Ask for him if you visit Autoplex, outstanding individual

Great experience buying a used car from Gary Jones. Very friendly, relaxed and no pressure. Answered questions about possible trade in process and even helped look up prices! Decided on a vehicle and Gary facilitated adding an option I wanted in a very expedient manner! Everything was very up front and hassle free. Would definitely recommend Gary to anyone looking to buy a really nice used vehicle in the Dallas/Fort Worth area.

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

Glenn was amazing. So extremely helpful and patient. I would recommend anyone to buy a vehicle from him. Made the car buying process very easy

Wanted more information on the damage to a car and none was giving to me

Bought My first car today and the employees we're amazing very polite and helpful. Sometimes buying a car can be stressful but I really enjoy myself and couldn't be happier.